Recovering Your System - Gateway computer User Manual

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Recovering your system

drive, contact Gateway Customer Care for help. For a fee, Customer Care may be able to
provide a set of recovery discs to restore your computer.
For more help, you can find the Gateway Customer Care contact information on the label
located on the front or side of your computer.
If you have problems with your computer and you need to recover your system, you can restore
specific drivers and programs from a set of recovery discs, roll back your system to a previous
condition when drivers and programs were working correctly, or reinstall everything from the
computer's hard drive.
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CHAPTER 4: Recovering Your System
Open the network location of the recovery files.
Double-click the file for the first disc. Your media burning software opens.
Follow the on-screen instructions of your media burning software to complete the burning
of the recovery disc(s).
Important
Use a permanent marker to label each disc "Gateway Drivers and
Applications Recovery. " As you remove each disc from the drive, use the marker
to label each disc 1 of x, 2 of x, 3 of x, and so on.
When the disc is complete, remove that disc and insert another.
Repeat steps 5-7 for each recovery file until each file is recorded onto a disc. You are done.
Important
If your hard drive has failed and you cannot restore the software from the hard
To selectively restore device drivers or programs, see
software" on page 39.
- OR -
To restore your system to a previous condition when software and device drivers were
working correctly, see "Recovering your system using Microsoft System Restore" on
page 40.
- OR -
To reinstall everything, see "Recovering your system from the hard drive" on page
"Recovering specific files and
41.