Troubleshooting - Nautilus R514c Assembly Manual

TROUBLESHOOTINg

Problem
No display/partial diplay/unit
will not turn on
Unit operates but Contact HR
not displayed
Unit operates but Telemetric
HR not displayed
Console displays "E2" error
code
36
Check
Check electrical (wall) outlet
Check connection at front (recumbent)
or rear (upright) of unit
Check data cable integrity
Check data cable connections/
orientation
Check console display for damage
Console Display
HR cable connection at Console
HR cable box connection
Sensor grip
Dry or calloused hands
Handlebars
Chest Strap
Interference
Check data cable integrity
Check data cable connections/
orientation
Console Electronics
Solution
Make sure unit is plugged into a functioning wall
outlet.
Connection should be secure and undamaged.
Replace adapter or connection at unit if either
are damaged.
All wires in cable should be intact. If any are
visibly crimped or cut, replace cable.
Be sure cable is connected securely and
oriented properly. Small latch on connector
should line up and snap into place.
Check for visual sign that console display
is cracked or otherwise damaged. Replace
Console if damaged.
If Console only has partial display and all
connections are fine, replace the Console.
If the above steps do not resolve the problem,
contact Customer Care for further assistance.
Make sure cable is connected securely to
Console.
Make sure cables from handlebars and cable
to Console are secure and undamaged. Some
models may require the seat back be raised to
access cable box.
Make sure hands are centered on HR sensors.
Hands must be kept still with relatively equal
pressure applied to each side.
Sensors may have difficulty with dried out or
calloused hands. A conductive electrode cream
such as "Signa Crème" or "Buh-Bump" can help
make better conduct. These are available on the
web or at medical or some larger fitness stores.
If tests reveal no other issues, Handlebars
should be replaced.
Strap should be "Polar" compatible. Make sure
strap is directly against skin and contact area is
moist.
Try moving unit away from sources of
interference (TV, Microwave, etc). If interference
is eliminated and HR still does not function,
replace strap and Console.
All wires in cable should be intact. If any are cut
or crimped, replace cable.
Make sure cable is connected securely and
oriented properly. Small latch on connector
should line up and snap into place.
If tests reveal no other issues, Console should
be replaced.