Panasonic KX-NCP Series Software Manual page 17

Call Function in CA Client
VM Transfer
Record to VM
Send DTMF
External Feature Access (EFA)
Account Code Entry
Incoming call pop-up
Answer by clicking incoming call pop-up
Redirect incoming call (Call Deflection)
Call Pickup
Callback Busy
Call Waiting
Leave Message Waiting
Open door
Listen In (CA Supervisor)
Busy Override (CA Supervisor)
Take Over (CA Supervisor)
*1
When callback ringing is used with this feature, the call must be manually answered using the PS.
•
The following are not supported in CA Client:
–
Call handling with a PS in Wireless XDP Parallel mode
–
Calls using the PDN/SDN button
–
Voice Mail Assistant for Centralised Voice Mail
•
When logging in to CA Client, if you enter the wrong password for a given extension number a
pre-programmed number of times, the CA Client password will be locked.
To clear the password lock:
•
For PBXs without CA Server (KX-NCP series PBXs only), the extension PIN lock needs to be cleared.
Clear the extension's PIN lock using PT Manager programming. When the PIN lock is cleared, the CA
Client password and CA password lock are also cleared.
•
For PBXs with CA Server, the password lock must be cleared by using CA Web Manager. For details,
see the CA Server Quick Reference Guide.
•
The VM menu feature for a display PT should be disabled in the Class of Service (COS) settings on the
Voice Processing System (VPS). If it is not disabled, you cannot record a VM greeting message in CA
Client.
•
If the PBX settings are changed, you must restart CA Client in order for the changes to be reflected in CA
Client.
•
If CA Server is installed, and settings are changed using CA Web Manager, you must restart CA Client in
order for the changes to be reflected in CA Client.
•
If CA Server is not installed on your network, calls that you make or receive from your extension when you
are not logged in to CA Client are not recorded in the call history.
•
CRM Integration
PBX Series and Required MPR Software File Version
KX-NCP: 1.0xxx
KX-TDE: 2.0xxx
No
No
No
No
No
Yes
No
Yes
No
No
No
No
No
No
No
No
KX-NCP: 2.0000
or later
Yes
Yes
Yes
Yes
Yes
*1
Yes
No
Yes
Yes
*1
Yes
Yes
Yes
*1
Yes
*1
No
No
No
Quick Reference Guide 17