Toshiba e-studio2050c Troubleshooting Manual page 118

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Invalid address specified in To: field
2C6C
SMTP service is not available
2C70
SMTP authentication error
2C71
POP Before SMTP error
2C72
2CC0 Job canceled
Power failure occurred
2CC1
Save as File
Wrong Job status
2D10, 2D12,
2D13
Not enough memory
2D11
Invalid parameter specified
2D14
Exceeding maximum file capacity
2D15
Failure to create directory
2D30
Failure to create file
2D31, 2D33
Failure to delete file
2D32
116 Error Codes
Problem Description Corrective Action
Make sure that there is no unpermitted
character in the Destination mail address.
Delete any unpermitted character and reset
the appropriate Destination mail address,
then try again.
Ask your administrator whether the SMTP
service is enabled.
Confirm that the login name and password
are correct. If SSL is enabled, make sure
that the SSL port number is correctly set.
Confirm that the POP Before SMTP settings
and POP3 settings are correct.
The job was canceled.
Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
Turn the power OFF and then back ON. Try
it again. If the error still persists, contact your
service representative.
Wait for a while and try again. If the error still
persists, turn the power OFF and then back
ON, and make another effort.
If you are using a template, create it again. If
the error still persists, turn the power OFF
and then back ON, and then try again.
Divide the file into several files, or try again
in a single-page format.
Make sure that the access privilege to the
storage directory is writable and also that the
disk in the directory has enough space, and
then try again. If more than one job is
performed simultaneously, the error may
occur because the disk temporarily runs out
of space. In this case, wait for a while and try
again. If the error still persists, turn the
power OFF and then back ON, and make
another effort.
Make sure that the access privilege to the
storage directory is writable and also that the
disk in the directory has enough space, and
then try again. If more than one job is
performed simultaneously, the error may
occur because the disk temporarily runs out
of space. In this case, wait for a while and try
again. If the error still persists, turn the
power OFF and then back ON, and make
another effort.
Make sure that the access privilege to the
storage directory is writable and then try the
job again. If the error still persists, turn the
power OFF and then back ON, and then
make another effort.