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Technology > Embedded RDS > Product Overview > Features and benefits
Embedded RDS
Product Overview
Overview
EMBEDDED RDS(hereafter, referred to as E-RDS) is a network module embedded with
customer's device, and enables e-Maintenance/ imageWARE Remote (Remote Diagnosis
System), which can collects and transmits status changes, counter values, error log and
consumable information such as toner low/ out of the device to UGW via Internet.
The following device information / status can be monitored.
•
Service Mode Counter (Billing counts)
•
Parts Counter
•
Mode Counter
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Firmware Info.
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Device Condition log
•
Service Call Error log
•
Jam log
•
Status changes (Toner low/ out, etc.)
Communication with UGW using HTTPS/SOAP
DNS server
Intranet
Conceptual diagram of e-Maintenance/ imageWARE Remote by E-RDS
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Technology > Embedded RDS > Product Overview > Features and benefits
Internet
UGW
Proxy server
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Features and benefits
Since high confidentiality is required for the information shown above, it performs
communication between a device and a server using HTTPS/SOAP protocol.
E-RDS embedded with a network module in advance can realize a front-end processing
of e-Maintenance/ imageWARE Remote system without attaching any extra hardware
equipment.
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