Troubleshooting - JVC SP-THA35 Instructions Manual

Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.
PROBLEM
Power does not come on.
The remote control does not work.
No sound.
Sound is emitted from only one speaker.
No video.
A disc cannot be played.
"Error" appears on the TV screen.
Video and audio are distorted.
The moving picture is noisy.
The edge is missing on the video image.
Continuous static during FM broadcasts.
The system does not work correctly.
The VCR cannot be operated using this
remote control.
POSSIBLE CAUSE
The power cord is not plugged in.
• It is too far from the center unit, or is not
facing the center unit.
• There is something obstructing the remote
sensor.
• The CONTROL VCR or CONTROL TV
button has been pressed.
• The battery is flat.
• The battery has been inserted the wrong
way round (+/–).
• Sunlight is falling directly on the detector.
• There is a short in the speaker cord.
• The audio cord is not connected properly.
• An incorrect source has been selected.
• Muting is on.
• The disc is copy–protected CD.
• The speaker cord is not connected correctly.
• The video cord is not connected properly.
• TV input selection is incorrect.
• The system and disc region code numbers
are incompatible.
• The disc causes the parental (rating) error.
• The CD-R/RW is not recorded in the audio
CD format, MP3 format, or JPEG format.
• The disc is dirty.
• A VCR is connected between the center unit
and the TV.
• "Pause/Still" mode may not be set
appropriately for the current disc.
• Initial setup (Monitor Type) was incorrect.
• The received signal is too weak.
• The station is too far away.
• The antenna is not connected correctly.
• Lightning or electronic noise interferes with
operation of the microcomputer.
• Immediately after beginning to heat the
room, the unit was moved to a cold location
causing condensation to form inside.
• The remote control is not set for VCR
operations.
• The VCR is not a JVC's product.
SOLUTION
Insert the plug into the socket.
• Come close to the center unit.
• Avoid any obstacles.
• Press DVD, FM/AM or AUX to operate
the system. (See page 58)
• Replace the battery.
• Insert the battery correctly.
• Shade the remote control from direct
sunlight.
• Reconnect the speaker cord.
• Connect the cord properly. (See page 8.)
• Select the correct source. (See pages 10 to
16.)
• Press MUTING to cancel muting.
• Replace the disc.
• Connect the cord properly. (See page 7.)
• Connect the cord properly. (See page 9.)
• Select the correct input.
• Replace the disc. (See page 22.)
• Enter password to change the parental
(rating) level. (See page 57.)
• Replace the disc.
• Clean the disc.
• Connect the center unit and TV directly.
• Select "Field" on "Pause/Still" mode.
(See page 54.)
• Set Monitor Type correctly.
(See page 54.)
• Connect an external FM antenna (see page 5),
or contact your dealer.
• Select another station.
• Check the connection. (See page 5.)
• Switch power off, and remove and re-insert
the power plug in the socket.
• Switch power off and leave the unit a few
hours before switching power on again.
• Press CONTROL VCR to operate the VCR.
(See page 58.)
• This remote control can operate a JVC's
VCR whose remote control code is set to A
code.
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