Blank Print (No Print) - Lexmark C93x Service Manual

Color laser printer
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Blank print (no print)

Check the media path for foreign objects such as staples, clips, scraps of media.
Step
1
Check the four toner cartridges.
Re-print the defective image.
Is the image density normal?
2
Check the 2nd transfer roll assembly for contamination
and wear.
Is the 2nd transfer roll assembly free of excess wear
and contamination?
3
Check the four PC cartridges for proper installation.
Check the PC cartridge connections.
Are the PC cartridge connections free of excess wear
and contamination?
4
Replace the 2nd transfer roll assembly.
"2nd transfer roll assembly removal" on
Go to
page
4-35.
5
Check the toner add motor assembly.
Replace the toner add motor assembly.
"CMYK toner add motor assembly removal"
Go to
on page
4-94.
Does the error continue.
6
Check the printhead installation.
Is the printhead assembly installed properly with two
screws?
Check
Yes
Problem solved.
Replace any
empty toner
cartridges.
Go to step 3.
Replace the 2nd
transfer roll
assembly.
Go to
transfer roll
assembly
removal" on
page
Go to step 4.
Correct and
clean
contaminated
pins, or replace
the appropriate
PC cartridge or
connector.
Replace the 2nd
Replace the 2nd
transfer roll
transfer roll
assembly.
assembly.
"2nd
Go to
Go to
transfer roll
transfer roll
assembly
assembly
removal" on
removal" on
page
4-35.
page
Go to step 6.
Problem solved.
Go to step 8.
Go to step 7.
Diagnostic information
5057-XXX
No
"2nd
4-35.
"2nd
4-35.
2-129

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C93 seriesC935

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