HP ProLiant DL140 User Manual page 54

54 HP ProLiant 100 Series Server User Guide
3. Remove the hard drive and be sure the configuration jumpers are set
properly.
4. If using an array controller, be sure the hard drive is configured in an array.
Run the array configuration utility.
5. Be sure the drive is properly configured. Refer to the drive documentation to
determine the proper configuration.
6. If it is a non-hot-plug drive, be sure a conflict does not exist with another
hard drive. Check for SCSI ID conflicts.
7. Be sure the correct drive controller drivers are installed.
You are unable to access data
Action:
1. Be sure the files are not corrupt. Run the repair utility for the operating
system.
2. Be sure no viruses exist on the server. Run a current version of a virus scan
utility.
Server response time is slower than usual
Action: Be sure the hard drive is not full, and increase the amount of free space
on the hard drive, if needed. It is recommended that hard drives should have a
minimum of 15 percent free space.
No hard drives are recognized
Action: Be sure no power problems (on page 42) exist.
A new hard drive is not recognized
Action:
1. Be sure the drive bay is not defective by installing the hard drive in another
bay.
2. If the drive has just been added, be sure the drive is supported. Refer to the
server documentation or the HP website to determine drives support.