Troubleshooting
In This Section
Common problem resolution
Problem diagnosis
........................................................................................................................24
Hardware
problems.......................................................................................................................41
Software tools and
solutions.........................................................................................................76
Common problem resolution
Loose connections (on page 23)
Service notifications (on page 24)
Loose connections
Action:
•
Be sure all power cords are securely connected.
•
Be sure all cables are properly aligned and securely connected for all external
and internal components.
•
Remove and check all data and power cables for damage. Be sure no cables
have bent pins or damaged connectors.
•
If a fixed cable tray is available for the server, be sure the cords and cables
connected to the server are correctly routed through the tray.
•
Be sure each device is properly seated.
•
If a device has latches, be sure they are completely closed and locked.
•
Check any interlock or interconnect LEDs that may indicate a component is
not connected properly.
•
If problems continue to occur, remove and reinstall each device, checking the
connectors and sockets for bent pins or other damage.
........................................................................................................23
23