NEC Xn120 Getting Started Manual
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NEC Xn120 Getting Started Manual

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See also: Feature Manual , Getting Started Manual
This guide explains the installation, configuration and operation of the Xn120 Telephone System
including the exchange line and telephone connections.
Further information will be supplied with any optional equipment that you have purchased.
Please keep all information supplied for future reference.
Regulatory Notice.
Refer to the Declaration of Conformity related to the product at the end of this document.
Warning: This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Xn120
Getting Started Guide
Rev 1.1 (January 2005)
991409-5

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  • Page 1 This guide explains the installation, configuration and operation of the Xn120 Telephone System including the exchange line and telephone connections. Further information will be supplied with any optional equipment that you have purchased. Please keep all information supplied for future reference.

  • Page 2: Table Of Contents

    4- Connect the Telephones..........................11 5- Connect the Exchange Lines ........................14 6- Connecting the External Music on Hold Device..................15 7- Connecting the Xn120 to an External Paging System................16 8- Connect the Power & System Start Up ......................17 9- Test the System ..............................19 10- Configure the Xn120.............................21...

  • Page 3: What Is The Xn120

    Separate guides are supplied with the optional equipment. All equipment will operate when the Xn120 is installed as shown in this guide, it is not necessary to make any changes to the system configuration.

  • Page 4: Xn120 System Telephones

    Built in Built in You can connect up to 8 Xn120 system telephones to any of the station connections. (If you need more telephones you will need to install optional cards). The Xn120 system telephones have feature keys and illuminated function keys that can be tailored to your own requirements.

  • Page 5: System Connection Diagram

    Xn120 System System Connection Diagram Diagram showing Xn120 unit, exchange line connections, Xn120 system phones and External music input/Paging output. External music input Xn120 Unit & External Paging output Power Up to 8 telephones. cable Xn120 System phones and Normal phones including FAX machines &...

  • Page 6: Installation Procedure

    See page 7 for details. If so, it is recommended that you do not disconnect all of the exchange Are you are replacing an lines or telephones until you are certain that the Xn120 is installed and existing telephone system ? operating correctly.

  • Page 7: 1- Unpack The System

    Recommended cable type: Twisted pair (CW1308 or similar specification) Conductor diameter: 0.4 to 0.6 mm Maximum cable length: (with 0.5 mm diameter cable) Xn120 system telephone – 300 metres Normal telephone – 1125 metres If you need to extend the exchange line cables: ·...

  • Page 8: 2- Replacing An Existing Telephone System

    Replacing an Existing Telephone System 2- Replacing an Existing Telephone System If you are replacing your existing telephone system with the Xn120 we recommend that you check the following. · Do not disconnect all of the lines or extensions from your existing telephone system. If for any reason you have problems installing the Xn120 you will need your old system in working order to continue your business.

  • Page 9: 3- Wall Mount The Xn120 System

    Wall Mount the Xn120 System 3- Wall Mount the Xn120 system Installation Considerations: · To avoid electric shock or damage do not plug in or turn on the system power before completing the installation. · Avoid working with the system during electrical storms.
  • Page 10 Wall Mount the Xn120 system Push Remove the sub cover of the Xn120. Slide Hook Hook the Xn120 onto the wall onto mount screws. screws Tighten the lower screws to secure the unit to the wall. Fasten lower two screws Earth the Xn120 system.

  • Page 11: 4- Connect The Telephones

    Aerial distribution wiring is not allowed. Connecting the Xn120 System Phones The Xn120 system phones can be connected to any of the eight RJ11 telephone sockets labelled ST1 to ST8 in the Xn120 unit. The Xn120 is supplied with RJ11 to bare wire cables for connection to optional distribution frames.
  • Page 12 Remove the breakouts of the sub cover before re-fitting onto the system. Use the telephone cables Refer to the diagram above for the pin numbering of the Xn120 RJ11 supplied with the Xn120 and sockets. RJ45 sockets. Connections:...
  • Page 13 The normal phones can be connected to any of the eight RJ11 telephone sockets labelled ST1 to ST8 on the Xn120. The Xn120 is supplied with RJ11 to bared wire cables for connection to optional distribution frames. ! Check Power Fail Operation later in this guide, ST8 can be used to provide a working telephone should the power be disconnected from the Xn120.

  • Page 14: 5- Connect The Exchange Lines

    · Use lightning protectors for each exchange line. Use the cables supplied with The exchange line cables supplied with the Xn120 can be used to the Xn120. connect to the lines supplied by your Network Provider. ! Ensure each line has a lightning protection device included.

  • Page 15: 6- Connecting The External Music On Hold Device

    The external music device is connected to the RJ11 socket labelled MOH/PAGE located under the sub cover to the right of the ST1-ST8 sockets. An RJ11 cable is supplied with the system. The external music device is not supplied with the Xn120. The connections of the RJ11 plug supplied with the Xn120: Xn120...

  • Page 16: 7- Connecting The Xn120 To An External Paging System

    The external paging system is connected to the RJ11 socket labelled MOH/PAGE located under the sub cover to the right of the ST1-ST8 sockets. An RJ11 cable is supplied with the system. The external paging system is not supplied with the Xn120. The connections of the RJ11 plug supplied with the Xn120: Xn120...

  • Page 17: 8- Connect The Power & System Start Up

    Ensure the power is switched off at the source. System Start Up – First Time ! The first time you start up the Xn120 it is important to clear the system memory. This will ensure that the system is set to the default configuration.
  • Page 18 Switching the Xn120 OFF ! Be sure that no calls are in progress otherwise they will be cut off. Turn the power switch off on the left side of the Xn120 unit. System Start Up – Retain Customer Configuration This is the normal operation for powering the Xn120 on.

  • Page 19: 9- Test The System

    Test the Exchange Lines Test each line in turn, only test the lines that you have connected. Use a Xn120 system phone that you have previously confirmed is working correctly to test the exchange lines. To test CO1 If you hear exchange dialing tone the line is working correctly.
  • Page 20 If you do not hear exchange dialing tone check the connections from the handset and the exchange line to the Xn120, ensure both wires are connected to CO2 as shown in 5- Connect the Exchange Lines on page 14. dial 805 02 To test CO3 If you hear exchange dialing tone the line is working correctly.

  • Page 21: 10- Configure The Xn120

    Within the Xn120 configuration the exchange lines are referred to as trunks and the telephones as extensions. When the Xn120 is started up as shown in this guide all the equipment will operate, it is not necessary to make any changes to the system configuration.
  • Page 22 Press HOLD You will see - Program Mode Selecting the Program Number · Each configuration setting within the Xn120 is identified by a Program Number (eg 22-05-01). Ensure the LCD display shows: Program Mode If it is not displayed press the DC key several times to step back.
  • Page 23 · With the Program Number entered and the curser positioned at the first entry you can change the value by entering the new one with the numeric keys of the Xn120 phone. · When you have entered the new value press HOLD to confirm it and move to the next entry.

  • Page 24: Time & Date Setting

    Configure the Xn120 Time & Date Setting You may want to change this setting if: · The time and date on the Xn120 phones is not correct. Program 10-01-01 Time and date setting for the 10-01-01 system. Year Ø Enter the last two digits of the year (e.g 04) you can overwrite the current entry.

  • Page 25: Telephone Ringing Assignment

    IRG. Up to 32 telephones can be entered per IRG. The default operation is for each exchange line to ring at telephone 200. The day/night mode is selected by keys at a Xn120 telephone, simply press the key that corresponds to the mode you require.
  • Page 26 7 = Mid-Night 2 4 = Rest 1 8 = Rest 2 5. Repeat steps 3. and 4. for further keys/modes. See also: Outgoing Exchange Line Access to give a telephone a dedicated line for outgoing calls. Xn120 Getting Started Guide...
  • Page 27 Assign Keys at the telephone(s) that will change the mode. A phone with an LCD is preferable. · This is not done within the Xn120 Configuration mode, Keys are changed by dialing a Service Code at the telephone itself. This is explained further in the User Guide.

  • Page 28: Example Configuration

    You may want an additional mode to cover the weekend. · Do not have too many phones in a ring group, remember that calls can be answered by pressing the Function Keys at the Xn120 phones, see also Call Pickup in the Feature Guide. Example Configuration. ·...

  • Page 29: Telephone Ringing Style

    1. Ø Press HOLD to confirm the entry. Ø Press DC several times when you are done to return to the Program Mode. Ø (Press SPK to save changes and exit if you are finished). Xn120 Getting Started Guide...

  • Page 30: Outgoing Exchange Line Access

    Ø Press HOLD to confirm the entry and step to the next mode. Ø Press DC several times when you are done to return to the Program Mode. Ø (Press SPK to save changes and exit if you are finished). See Also: Changing the Telephone Ringing Assignment. Xn120 Getting Started Guide...
  • Page 31 5 – Incoming and retrieve held call 6 – Incoming and outgoing 7 – Incoming, outgoing and retrieve held call Although there are 51 TAM numbers available only 5 are listed as this is normally sufficient. Xn120 Getting Started Guide...

  • Page 32: Caller Id

    You have normal telephones that are Caller ID compatible. The Xn120 can detect the Caller ID and display it on the LCD display of the Xn120 system phones. It can also be available at a normal phone that is Caller ID compatible.
  • Page 33 Turn on the Caller ID for each trunk. Prg 14-02-10 Trunk Setting number Default= 0 Off Trunk 1 Trunk 2 Trunk 3 Turn on the Caller ID for each normal telephone. Prg 15-03-09 Telephone Setting Default=0 Off Xn120 Getting Started Guide...

  • Page 34: Recall For Normal Telephones

    RECALL key but the call is not placed on hold. · The RECALL is also referred to as Timed Break Recall (TBR). System Operation: The Xn120 must be configured with the correct RECALL timing that matches the normal telephones that you have connected. Program 82-04-04 Default Setting:...

  • Page 35: Department Groups

    Ø Press HOLD to confirm the entry and step to the next telephone. Ø Press DC several times when you are done to return to the Program Mode. Ø (Press SPK to save changes and exit if you are finished). Xn120 Getting Started Guide...
  • Page 36 Ø Press HOLD to confirm the entry and step to the next option. Ø Press DC several times when you are done to return to the Program Mode. Ø (Press SPK to save changes and exit if you are finished). Xn120 Getting Started Guide...
  • Page 37 Try once or Ring time Group Number priority/random continually before step on number 11-07-01 16-01-02 16-01-04 16-01-09 default=0 Priority default=0 Once default=15 seconds 1-32 There are 32 groups available, only 4 are listed as this is usually sufficient. Xn120 Getting Started Guide...

  • Page 38: Create An Internal Paging Group

    You may want to change this setting if: · You want to make a paging call. The paging will be broadcast out of the loudspeakers of the Xn120 system phones. Paging is useful if you have staff that leave their desk and you need to contact them.

  • Page 39: External Music Device

    Ø (Press SPK to save changes and exit if you are finished). Note. You can also use this option to turn off the Xn120 tune. If you set the option to 1 (external) but there is no external music device connected to the external music on hold input (MOH input) the held callers will hear silence.

  • Page 40: 11- Install Optional Equipment

    Before you install any optional item you must power off the Xn120 system. · You may find it easier to install each item individually rather than all at the same time. Power on the Xn120 after each item is installed and test it before continuing.
  • Page 41 When the power fails (or the Xn120 is switched off) Exchange line CO1 is not automatically connected to socket ST8. When the Xn120 is powered on the telephone in socket ST8 will operate as a either a normal Xn120 telephone or Xn120 system phone, depending on which type is plugged in.

  • Page 42: Administrators User Guide

    User Guide Administrators User Guide There are also user guides for the System Phone and Normal Phone supplied with the Xn120 system. Xn120 System Telephone Ring/Message Waiting lamp LCD display (only on the 12TXD) CHECK and CLEAR keys for the...

  • Page 43: Receiving Outside Calls

    An outside call will flash its line key and indicate the If you are not a member of the ring group you can line name on the LCD display of the Xn120 system answer the call by pressing the flashing line key or phones.

  • Page 44: Transferring A Call To A Co-Worker

    User Guide Transferring a Call to a Co-Worker You may want to pass your call on to another If you have a Xn120 System Phone. telephone, for example when you have answered an HOLD and Transfer: outside call and they want to speak to one of your co- Press HOLD to place the call on hold.

  • Page 45: Function Keys

    Programmable Function Keys. Will give you lamp indication for the exchange line. There are pre-set line keys on all Xn120 phones. Off – Idle. You can press the key to place an outgoing For example, to forward your calls just press your Call Forward function key instead of dialing 848.

  • Page 46: User Guide

    KEY PROG KEY 13 confirmation tone. number If you hear a long reject tone the key has not been set. Press SPK to end. 16:28PM Or another function key if you EXT 200 have more to set. Xn120 Getting Started Guide...
  • Page 47 KEY PROG KEY 13 confirmation tone. PAGE INT ALL If you hear a long reject tone the key has not been set. Press SPK to end. 16:28PM Or another function key if you EXT 200 have more to set. Xn120 Getting Started Guide...

  • Page 48: Telephone Names

    Press HOLD to confirm the new HOLD You will hear a short ENTER NAME name. confirmation tone. ICM DIAL You can enter the next telephone number that you want to re-name or press SPK to end. 16:28PM EXT 200 Xn120 Getting Started Guide...

  • Page 49: Call Forward

    Dial the Service Code for the call You can also assign the call forward type. forward feature to function key 842 Both ring SET FORWARD on the Xn120 Phones. 843 Busy 1:SET 0:CANCEL See Function Keys. 845 Not Answered 848 Immediate Dial 1 if you want to set up a new call forward.

  • Page 50: Call Pickup

    Lift the handset. 16:28PM handset Dial Service Code 867 for Direct 16:28PM Call Pickup. You will pickup any call ringing You are connected to the caller. at any telephone on the system. 16:28PM CALL P/U EXT 204 Xn120 Getting Started Guide...

  • Page 51: Do Not Disturb

    Setting Do Not Disturb Example: Press SPK 16:28PM Dial Service Code 847 for DND. SET DND At a Xn120 phone press the DND key. You will hear a short Enter the DND option. SET DND confirmation tone. 1 – Blocks your outside calls DND ALL 2 –...

  • Page 52: Paging - Internal

    Xn120 phones set to receive All Call Paging. When you make a Zone Paging announcement, your voice broadcasts to all the idle Xn120 phones in the zone you called. You will need to configure the paging zones before you can use this feature, see Creating a Paging Group in the configuration section.

  • Page 53: Paging - External

    User Guide Paging – External Need to locate a co-worker or make an You will need to connect the Xn120 to an external paging amplifier before you can use this feature, see announcement? Use External Paging. Connecting External Paging Amplifiers in the When you make an External Paging announcement, Installation section.

  • Page 54: System Time

    User Guide System Time You may need to change the time displayed on the The date can only be changed within the Xn120 Xn120 LCD display phones. Configuration Mode Setting the System Time Example: Press SPK 16:28PM Dial Service Code 828 for setting the system time.

  • Page 55: Telephone Book

    User Guide Telephone Book The system Telephone Book gives you quick access The Xn120 phones have a DC (Direct Call) key to to numbers you call frequently. This saves time, for access the Telephone Book. example, when calling a client with whom you deal often.

  • Page 56: To Access The Other Features

    The features of the Xn120 are accessed by dialing the Service Code, each feature has its own code. If you have a Xn120 system phone you can also have a function key assigned for the features that you use more often.

  • Page 57: Glossary

    4 way telephone plug. Also available as a 6 way plug (631A) which can be used in place of the 431A. Central Office. The exchange line connections of the Xn120 are labelled CO1 to CO3. CW1308 A specification for twisted pair cable, typically used for telephone system cabling.

  • Page 58: Declaration Of Conformity

    Declaration of Conformity Declaration of Conformity Xn120 Getting Started Guide...

  • Page 59: Declaration Of Conformity

    Declaration of Conformity Xn120 Getting Started Guide...

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