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Contact Information
For assistance with your SBV6220, contact your Internet Service provider.
For information on customer service, technical support, or warranty claims, see the
Safety and Regulatory Information section at the beginning of this guide or the SBV6220
Software License, Warranty, Safety, and Regulatory Information card (SLWSR Card)
included with the SBV6220.
For information about Motorola consumer cable products, education, and support, visit
the Motorola support website at:
Front Panel
During normal operation, the POWER, RECEIVE, SEND, and ONLINE LEDs are always
On. The LIN LED flashes when the digital voice modem is transferring data.
Note: The blue LED is an optional LED operation only available in some locations. Your service
provider may activate the blue LED option for high-speed Internet and Ethernet connections.
To increase the bandwidth available for receiving and transmitting data, your service provider may
implement bonded channels for the RECEIVE and SEND LEDs. The LINK LED turns blue when a
high-speed Gigabit Ethernet (GigE) connection is made.
Introduction • Contact Information
SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide
548415-001-a
h ttp://broadband.motorola.com/consumers/support
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