Appendix A: Troubleshooting; Common Problems And Solutions - Linksys WUSB11 User Manual

Wireless-B USB Network Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: "Common Problems and Solutions" and "Frequently Asked Questions." This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-B
USB Network Adapter. Read the description below to solve your problems. If you can't find an answer here, check
the Linksys website at www.linksys.com.

Common Problems and Solutions

1. My computer does not recognize the Wireless-B USB Network Adapter.
Make sure that the Wireless-B USB Network Adapter is properly inserted into the USB port.
Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard's user guide for
more information.
2. The Wireless-B USB Network Adapter does not work properly.
Reinsert the Wireless-B USB Network Adapter into the notebook or desktop's USB port.
For Windows 98SE or Me, right-click on My Computer, and select Properties. Select the Device Manager
tab, and click on the Network Adapter. You will find the Wireless-B USB Network Adapter if it is installed
successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the
steps below:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as specified in this User Guide.
3. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
Make sure that the notebook or desktop is powered on.
Make sure that the Wireless-B USB Network Adapter is configured with the same SSID and WEP settings as
the other computers in the Infrastructure configuration.
Appendix A: Troubleshooting
Common Problems and Solutions
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