Appendix A: Troubleshooting; Common Problems And Solutions - Linksys WPC55AG User Manual

Dual-Band Wireless A+G Notebook Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: "Common Problems and Solutions" and "Frequently Asked Questions." This
appendix provides solutions to problems that may occur during the installation and operation of the Dual-Band
Wireless A+G Notebook Adapter. Read the description below to solve your problems. If you can't find an answer
here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1. My computer does not recognize the Dual-Band Wireless A+G Notebook Adapter.
Make sure that the Adapter is properly inserted into the CardBus slot.
2. The Dual-Band Wireless A+G Notebook Adapter does not work properly.
Follow the steps below until the problem is solved:
• Reinsert the Adapter into the notebook's CardBus slot.
• Click Start and select Settings. Click Control Panel. Double-click System. Click the Hardware tab. Click
the Device Manager button. You will find the Dual-Band Wireless A+G Notebook Adapter if it is installed
successfully. If not, remove the Adapter and uninstall the driver software from your notebook. Then restart
your PC and repeat the setup and installation instructions specified in this User Guide.
3. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
Follow the steps below until the problem is solved:
• Make sure that the notebook is powered on.
• Make sure that the Adapter is configured with the same SSID and security settings as the other
computers in the Infrastructure configuration.
Appendix A: Troubleshooting
Common Problems and Solutions
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