Roland Quad-Capture Owner's Manual page 38

Troubleshooting
Problem
Sound played by
your computer is
inaudible or too
soft
Insufficient
volume from your
guitar
Insufficient
volume from your
microphone
38
Confirmation
Can you hear sound by connecting
headphones?
Is the [OUTPUT] knob of the QUAD-
CAPTURE turned down?
Also, is the [MIX] knob of the QUAD-
CAPTURE turned to "INPUT" ?
Is the DIGITAL OUT SELECTOR setting
correct?
Is the computer's volume setting turned
down?
Are you using voice communication
software? (Windows 8.1/8/7)
Is the driver's audio buffer size too small?
Are you using the correct connector?
Is the [Hi-Z (INPUT 1)] switch set to
"OFF"?
Is the input level too low?
Could you be using a connection cable
that contains a resistor?
Also check the contents of "The volume
level of the instrument connected to
input connector is too low. " (p. 39).
Are you using the correct connector?
Does the sensitivity of the microphone
match the nominal input level of the
QUAD-CAPTURE?
Also check the contents of "The volume
level of the instrument connected to
input connector is too low. " (p. 39).
Resolution
If you can hear sound through headphones
connected to the PHONES jack, check that you have
correctly connected your audio playback system
(external monitors), and adjust the volume of your
equipment.
If the sound in your headphones is inaudible or too
soft, check the other troubleshooting items.
Use the QUAD-CAPTURE's [OUTPUT] knob or [MIX]
knob to adjust the volume.
When outputting from the COAXIAL OUT (3/4) jack,
change the DIGITAL OUT SELECTOR setting in the
control panel to PLAYBACK 1-2 or PLAYBACK 3-4
(p. 32).
Adjust the computer's volume setting (p. 47).
Disable automatic volume adjustment (p. 48).
Increase the buffer size (p. 51).
Connect your guitar to the INPUT 1L jack (p. 10).
Set the [Hi-Z (INPUT 1)] switch to "ON" (p. 13).
Use the [SENS 1L] knob to adjust the input level
(p. 10).
Use a connection cable that does not contain a
resistor.
Also check the contents of "The volume level of
the instrument connected to input connector is
too low. "
Connect your microphone with an XLR type plug
to the XLR type connector (INPUT 1L, INPUT 2R
jack) (p. 10).
The QUAD-CAPTURE's microphone nominal input
level is -60 dBu for the XLR type connector, and
-50 dBu for the TRS phone type connector. If the
sensitivity of the microphone is low, the level will
be low.
Also check the contents of "The volume level of
the instrument connected to input connector is
too low. "