Samsung NX300 User Manual page 184

Before contacting a service center
Appendix >
Situation Suggested remedies
Videos may not play on some video player
programs. To play video files captured with your
Your computer cannot
camera, use the Multimedia Viewer program that
play videos
you can install with the i-Launcher program on
your computer.
• End i-Launcher and restart the program.
• Depending on your computer's specifications
and environment, the program may not
launch automatically. In this case, click
Start
i-Launcher is not
i-Launcher
functioning properly
Windows computer. (For Windows 8, open
Start screen, and then select All apps
Samsung i-Launcher.) Or, click Applications
→ Samsung → i-Launcher on your Mac OS
computer.
Cannot set the DPOF
You cannot set the DPOF for RAW files. You cannot set the DPOF for RAW files. You cannot set the DPOF for RAW files.
for RAW files
• Subject is not in focus. When the subject is Subject is not in focus. When the subject is Subject is not in focus. When the subject is
outside the AF area, shoot by moving the outside the AF area, shoot by moving the outside the AF area, shoot by moving the
subject inside the AF area and half-pressing subject inside the AF area and half-pressing subject inside the AF area and half-pressing
[Shutter].
Auto Focus does not
• Subject is too close. Step back from the subject Subject is too close. Step back from the subject Subject is too close. Step back from the subject
work
and shoot.
• The focus mode is set to MF. Switch the mode
to AF.
→ All Programs → Samsung →
→ Samsung i-Launcher on your
→
on your Mac OS on your Mac OS
Situation Suggested remedies
AEL feature does not work in t, M, i,
AEL feature does not
and s modes. Select another mode to use this
work
feature.
• Ensure that the lens is properly mounted.
Lens does not work Lens does not work Lens does not work • Remove the lens from the camera and
re-mount it.
External flash or GPS External flash or GPS External flash or GPS
Ensure that the external device is properly
does not work does not work does not work mounted and turned on.
• Set the date and time again.
The date & time The date & time The date & time
• This screen appears when the camera's internal
settings screen settings screen settings screen
power source is completely discharged. Insert
appears when you appears when you appears when you
a fully charged battery and wait at least 72
hours in power off status for the internal power
power on the camera
source to be recharged.
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