Error Messages - Accu-Chek Performa Getting Started Manual

Error Messages - Accu-Chek ® Mobile
The use by period or use by date
of the test cassette is exceeded.
Insert a new test cassette in
the meter.
This message appears if you start
a test and all test areas in the test
cassette have been used.
Insert a new test cassette in
the meter.
Remove the test cassette from
the meter and re-insert it.
or
Insert a new test cassette in
the meter.
Insert a test cassette suitable
for this meter type.
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Error Messages - Accu-Chek

Error messages

The following pages describe all error
messages and how they can be remedied.
If an error message appears, follow the
instructions on the display.
If error messages occur frequently, contact
your customer support and service centre
If your meter has been dropped, that can
also lead to error messages. In this case, you
should also contact your customer support
and service centre
Contact the Accu-Chek Enquiry Line on
1800 251 816.
Mobile
®
There is no test cassette in
the meter.
Insert a new test cassette in
the meter.
• Your blood glucose value may be very low.
If the way you feel agrees with a very low blood glucose value, immediately
follow the relevant instructions given by your healthcare professional.
Repeat the test afterwards.
• A meter error has occurred.
If the error message is still displayed after turning the meter on again, please
Contact the Accu-Chek Enquiry Line on 1800 251 816.
The test area has drawn up too
little blood or control solution.
Repeat the test with a larger
amount of blood or control
solution.
Remove the dirt from the inside
of the cassette tip.
Press (Continue) if you
want to go directly to
the Clean menu.
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