Troubleshooting; Customer Service - Bose Acoustic Wave Owner's Manual

Troubleshooting

Problem
No system operation
FM reception is poor
No remote control
Display does not light
CD does not play
CD skips

Customer service

Maintaining Your Acoustic Wave
Solution
Make sure power cord is completely plugged into both the system and
the wall outlet.
• An external antenna may be needed. Call the customer service number
inside the back cover.
• If the external antenna is not connected, be sure the switch is selecting
the telescoping antenna.
• If the system is on battery power, return to regular AC power.
• Replace the remote control battery. Follow the battery replacement
procedure on page 6.
Return to regular AC power or press any button to briefly light the display.
• Make sure a CD is in the compartment, label side up.
• Make sure the CD compartment is closed.
• Clean the CD as described on page 16.
If the unit is getting bumped, place it where it is less likely to be bumped
or jolted.
For additional help in solving problems, contact Bose Customer Service.
See the inside back cover for office locations and phone numbers.
®
Music System
17