Horizontal Banding; Vertical Banding Or Misalignment; Incorrect Or Missing Colors - Epson All in One Printer User Manual

User's Guide

Horizontal banding

❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
"Checking the Print Head Nozzles" on page 65
&
If the problem does not improve, run the Print Head Alignment utility.
"Aligning the Print Head" on page 68
&
❏ For best results, use up ink cartridge within six months of opening the package.
❏ Try to use genuine Epson ink cartridges.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
"Selecting Paper" on page 16
&

Vertical banding or misalignment

❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
"Checking the Print Head Nozzles" on page 65
&
❏ Run the Print Head Alignment utility.
"Aligning the Print Head" on page 68
&
❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the
following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X
10.6 or 10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
"Selecting Paper" on page 16
&
❏ For Windows, if you have selected Standard-Vivid as Quality in your printer driver's Main tab, change it to
Standard.
For Mac OS X, if you have selected Normal-Vivid as Print Quality in your printer driver's Print Settings from the
pop-up menu, change it to Normal.

Incorrect or missing colors

❏ For Windows, clear the Grayscale setting in the Main window in your printer driver.
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver.
Troubleshooting for Printing
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