Miscellaneous Printout Problems; Incorrect Or Garbled Characters; Incorrect Margins - Epson All in One Printer User Manual

User's Guide
❏ For Windows, if your printouts are still smeared when using Thick Paper and Envelopes, follow the instructions
below.
Select Short Grain Paper from Extended Settings in your printer driver's Maintenance tab. This setting is not
available when Borderless or Anti-Copy Pattern are selected.
❏ If you are printing high-density data on plain paper using automatic 2-sided printing, lower the Print Density and
choose a longer Increase Ink Drying Time in the Print Density Adjustment window (for Windows) or in the
Two-sided Printing Settings (for Mac OS X) of your printer driver. The longer the Increase Ink Drying Time is, the
longer it takes to print.
❏ If the paper is smeared with ink after printing, clean the interior of the product.
"Cleaning the interior of the product" on page 71
&

Miscellaneous Printout Problems

Incorrect or garbled characters

❏ Clear any stalled print jobs.
"Canceling printing" on page 35
&
❏ Turn off the product and computer. Make sure the product's interface cable is securely plugged in.
❏ Uninstall the printer driver, then reinstall it.
"Uninstalling Your Software" on page 76
&
❏ If you put your computer into Hibernate or Sleep mode manually while the computer is sending a print job, pages
of garbled text may be printed the next time you start your computer.

Incorrect margins

❏ Make sure that the paper is loaded into the rear paper feed slot or the paper cassette correctly.
"Loading Paper into the Paper Cassette" on page 20
&
"Loading Envelopes into the Paper Cassette" on page 24
&
"Loading Paper and Envelopes into the Rear Paper Feed Slot" on page 27
&
❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
"Printable area" on page 102
&
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ If margins still appear even when printing using the borderless setting, try one of the following.
For Windows, click Extended Settings button on the printer driver's Maintenance window, and then select
Remove white borders.
For Mac OS X, select On from the Remove white borders. To display the Remove white borders, click through the
following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5), your printer (in the Printers list box), Options & Supplies, and then Driver.
Troubleshooting for Printing
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