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Chapter 8
Display massage
Roll feed unit error.
Turn off the printer and
check the roll feed unit.
Hardware error.
03130031-2F3F
Turn off printer, wait, then
turn on again.
Borderless printng not
possible. Check supported
paper.
Hardware error.
03130031-2F3E
Turn off printer, wait, then
turn on again.
Borderless printng not
possible. Paper stretched or
shrank.
Confirm usage cond. of the
paper.
Hardware error.
03130031-2F3D
Turn off printer, wait, then
turn on again.
Hardware error.
03130031-2F46
Turn off printer, wait, then
turn on again.
Error in cutter position.
Rel lever is in wrong
position.
Turn off printer, wait, then
turn on again.
Execute printhead cleaning.
If this message is still
displayed, replace the
printhead.
Printing stopped.
8-12
Code*
03060A00-2E24
Roll cam sensor error
03130031-2F3F
HP maintenance jet pump motor error
03861001-2408
Borderless printing disabled (unsupported size)
03130031-2F3E
HP maintenance jet pump motor move timeout error Check the purge unit.
03861001-2407
Borderless printing disabled (engine detection)
03130031-2F3D
HP maintenance jet pump motor overload error
03130031-2F46
Platen shutter failure
03010000-2E47
Cutter position error
03031000-2F21
Pinch roller open error
03800500-2827
Printhead found to have many non-discharging
nozzles during a non-discharging inspection (printing
stopped)
03810103-2513
Unidentified status of C ink tank (refill ink tank
detection)
03810102-2512
Unidentified status of M ink tank (refill ink tank
detection)
03810101-2511
Unidentified status of Y ink tank (refill ink tank
detection)
03810106-2516
Unidentified status of MBK ink tank (refill ink tank
detection)
03810106-2517
Unidentified status of MBK2 ink tank (refill ink tank
detection)
03810104-2510
Unidentified status of BK ink tank (refill ink tank
detection)
03810112-2514
Unidentified status of PM ink tank (refill ink tank
detection)
03810113-2515
Unidentified status of PC ink tank (refill ink tank
detection)
03810105-2518
Unidentified status of GY ink tank (refill ink tank
detection)
03810115-2519
Unidentified status of PGY ink tank (refill ink tank
detection)
03810107-251A
Unidentified status of R ink tank (refill ink tank
detection)
03810109-251B
Unidentified status of B ink tank (refill ink tank
detection)
03810108-251C
Unidentified status of G ink tank (refill ink tank
detection)
03830103-25AA
C ink tank detachment (when using the refill ink tank) Install the deetached ink tank.
03830102-25AB
M ink tank detachment (when using the refill ink tank) Install the deetached ink tank.
03830101-25AC
Y ink tank detachment (when using the refill ink tank) Install the deetached ink tank.
03830106-25B0
MBK ink tank detachment (when using the refill ink
tank)
03830106-25B1
MBK2 ink tank detachment (when using the refill ink
tank)
03830104-25A9
BK ink tank detachment (when using the refill ink
tank)
Condition detected
Action
Check the roll unit.
Check the purge unit.
Check the media size.
Change the media size.
Reload the paper.
Check the purge unit.
Check the platen shutter and shutter HP sensor.
Check the cutter unit and surrounding part.
Check the pinch roller unit and surrounding part.
Clean the printhead. Identify the nozzles in a nozzle
check pattern. Replace the printhead.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Invalidate the ink remaining detection function or
replace the ink tank.
Install the deetached ink tank.
Install the deetached ink tank.
Install the deetached ink tank.
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Table of Contents
Troubleshooting
