HP OmniBook 900 Service Manual page 59

• On any computer with a CD-ROM drive, run
directory on the OmniBook Recovery CD.
• On any computer with World Wide Web access, download the diagnostic software package from
the OmniBook website (see page vi), run this file to unpack the files, then run
the diagnostic disk.
Running the Diagnostic Test
You can run the DiagTools diagnostic test two ways:
•
F10 method. You can't create a Support Ticket file containing test results, but you don't need a
floppy drive or diagnostic floppy disk to run the test. (F10 is not supported if you've removed the
Hibernate partition from the hard drive.)
–or–
•
Diagnostic floppy method.
external module bay, floppy drive, and diagnostic floppy disk (see the steps above).
1. F10 method. Reboot the OmniBook. When you see the HP logo, press F10 to start the diagnostic
test.
Diagnostic floppy.
OmniBook.
2. Go through the first several screens.
3. When the hardware detection finishes, check the list of detected hardware. The following
information and devices should be listed if applicable:
Product name
Processor type
BIOS version
Serial number
Note
If a device is not detected or fails its test below, it may be configured incorrectly in the BIOS Setup
utility (page 3-23). You can confirm the problem by running BIOS Setup and checking the settings.
4. Run the basic test.
5. For the diagnostic floppy method, if you intend to exit without running advanced tests, press F4 to
save system and test information in the Support Ticket log file, HPSUPPT.TXT. Then remove the
diagnostic disk and press F3 to exit.
6. Run the advanced tests.
7. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the
following keys to run tests:
ENTER
F5 or SPACE
F6
F7
F10
If any test fails, the error is logged (error code and description) and displayed temporarily (error
code). If several errors occur, look for patterns that might indicate a common cause. See the table
HP OmniBook 900
You can save test results in a Support Ticket file, but you need an
Connect the floppy drive and insert the diagnostic disk. Then reboot the
Cache memory
Main memory
IDE drives
Floppy drive, if present
Press F2 to start the basic hardware test.
Press F2 to open the advanced test screen.
Runs the highlighted test.
Marks or unmarks the highlighted test.
Marks or unmarks all tests in the current menu.
Marks or unmarks all tests in all menus.
Runs all marked tests.
diaginst from the \Omnibook\Drivers\Hputils
Graphics adapter
Serial ports
Parallel port
Audio device
Troubleshooting and Diagnostics
diaginst to create
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