Training Locations; Training Format - Toshiba e-STUDIO 550 Servicec Support Manual

E. Training Locations
The e-STUDIO550/650/810 class will be taught at all Toshiba Digital Universities.
• Irvine, CA.
• Atlanta, GA.
• Parsippany, NJ.
• Dallas, TX.
• Chicago, ILL.
Classroom instruction is provided by experienced Toshiba regional specialists who have been trained
in the latest classroom platform skills and teaching techniques by Practical Management Incorporated
(PMI), a leading company in train-the-trainer development. Toshiba regional specialists have a high
degree of experience and technical knowledge on Toshiba products. They not only teach the technical
courses, they also are responsible for resolving difficult technical problems when providing on-site
support.
F. Training Format
The e-STUDIO550/650/810 school is five days long. A ratio of two technicians per machine is
provided at all Toshiba Digital Universities as are full system machine configurations including all
optional accessories. Technicians perform numerous hands-on exercises giving them in-depth and
practical knowledge of the machine and its internal workings. This knowledge is augmented by
informative lectures that clarify complicated processes and procedures. At the end of the class,
technicians are required to complete a rigorous testing process to demonstrate what they've learned
and to prove their technical skills.
June 2002 ©TOSHIBA TEC 8-3 e-STUDIO550/650/810 Technical Training-Digital Copier