Toshiba e-STUDIO 2010AC Operator's Manual

Toshiba e-STUDIO 2010AC Operator's Manual

Multifunctional digital color systems /multifunctional digital systems

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MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS /
MULTIFUNCTIONAL DIGITAL SYSTEMS
Operator's Manual for the
Latest Functions

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Table of Contents
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Summary of Contents for Toshiba e-STUDIO 2010AC

  • Page 1 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS / MULTIFUNCTIONAL DIGITAL SYSTEMS Operator’s Manual for the Latest Functions...
  • Page 2 © 2021, 2022 Toshiba Tec Corporation All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of Toshiba Tec Corporation.
  • Page 3 Preface Thank you for purchasing our product. This manual describes the latest functions embedded in this equipment. Read this manual before using the functions.  How to read this manual  Symbols in this manual In this manual, some important items are described with the symbols shown below. Be sure to read these items before using this equipment.
  • Page 4  About the defaults shown in this manual  The defaults shown in this manual are the values in the standard operating environment. The values may have been changed from these defaults. The defaults for your model may differ from the defaults shown. ...
  • Page 5: Table Of Contents

    CONTENTS Preface..............................3 Chapter 1 Overview Information about Equipment........................ 8 Options ..................................8 Chapter 2 Home Screen About Home Screen ..........................10 Simple Scan................................10 Fax....................................10 Chapter 3 User Functions User ..............................12 Fax....................................12 Admin ..............................15 General ..................................15 USB Cable Print................................
  • Page 6 6 CONTENTS...
  • Page 7: Chapter 1 Overview

    Overview...
  • Page 8: Information About Equipment

    Information about Equipment  Options The following is sold separately, and upgrade the performance of the equipment. For details, contact your service technician or representative. For e-STUDIO330AC/400AC  OCR Enabler (GS-1110) Allows you to use the OCR function. 8 Information about Equipment...
  • Page 9: Home Screen

    Home Screen...
  • Page 10: About Home Screen

    About Home Screen  Simple Scan  File Format The file format of the scanned data can be specified by pressing [File Format]. There are 4 file formats as shown below.  JPEG  PDF  Secure PDF  Slim PDF ...
  • Page 11: User Functions

    User Functions...
  • Page 12: User

    User  Fax A setting of [List View Display Content] for the address book has been added to the fax setting. Item name Description Resolution Select the resolution based on the fineness of the original.  Standard — This option is suitable for an original with regular size text. ...
  • Page 13 3.User Functions Item name Description Secure Receive You can enable or disable the Secure Receive function. This is available only when the Forced Setting Weekly Schedule function is set.  Enable — This enables the Secure Receive function. It becomes disabled at the time set by Weekly Schedule. ...
  • Page 14 3.User Functions Item name Description List View Display Select the list view format in the address book. Content  Name and Dest. — Press this button to show names and destinations on the list of the address book.  Name Only — Press this button to show only names on the list of the address book. You can check long names easily.
  • Page 15: Admin

    Admin  General For instructions on how to display the General menu, see the MFP Management Guide.  Adding or removing display languages “Portuguese” has been added to the language pack installed as the standard. This settings are linked to the settings on the [Maintenance] Tab > [Languages] > [Current Language Pack List] screen of TopAccess.
  • Page 16 3.User Functions  Setting the job control The Job Skip function has been changed. This settings are linked to the settings on the [Administrator] Tab > [Setup] > [General settings] > [Job Skip Control] screen of TopAccess.  P.24 “Setting up Job Skip Control” Item name Description ...
  • Page 17 3.User Functions Combination of Settings Set the job control, referring to the table below that shows a typical combination of the settings. Behavior Restart Auto after Job Skip Job Skip only when Purposes Delete recovering Remarks Control Immediately owner Timer suspended logs in cause...
  • Page 18: Usb Cable Print

    3.User Functions  Allowing the acquisition of the investigation logs You can set whether to allow the service technician to get the investigation logs. Item name Description Prohibit Select this to prohibit the service technician from getting the investigation logs. Allow Select this to allow the service technician to get the investigation logs.
  • Page 19: Appendix

    Appendix  Inputting Characters  On-screen keyboard A Custom keyboard has been added. Item name Description Basic Press this to access the basic keys. Symbol Press this to access the symbol keys. Custom Press this to show the custom keyboard that facilitates typing the fixed expressions and E-mail addresses in the entry box.
  • Page 20: List Print

    3.User Functions  List Print  Function List (Administrator) GENERAL Function Description User JOB CONTROL - ENABLE JOB SKIP CONTROL Shows whether the Job Skip Control is enabled or disabled. JOB CONTROL - JOB SKIP IMMEDIATELY Shows whether to skip jobs immediately. JOB CONTROL - BEHAVIOR AFTER RECOVERING Shows the operation after clearing the cause of SUSPENDED CAUSE...
  • Page 21 3.User Functions OFF DEVICE CUSTOMIZATION ARCHITECTURE Function Description User SOAP - ENABLE PORT Shows whether the port is enabled or disabled. SOAP - PORT NUMBER Shows the port number. SOAP - ENABLE SSL/TLS Shows whether SSL/TLS is enabled or disabled. SOAP - SSL/TLS PORT NUMBER Shows the SSL/TLS port number.
  • Page 22 3.User Functions 22 Appendix...
  • Page 23: Chapter 4 Topaccess

    TopAccess...
  • Page 24: [Administration] Tab

    [Administration] Tab  [Setup] Item List  P.24 “General Settings”  P.25 “Network Settings”  P.31 “Fax Settings”  P.33 “MFP Collaboration”  P.42 “Print Service Settings”  P.43 “Off Device Customization Architecture settings” Users who have been granted administrator authority in access policy mode can access the [Setup] menu from the [Administration] tab.
  • Page 25 4.TopAccess Item name Description Auto Delete Timer Set the time to delete the skipped jobs. [No Limit] does not delete skipped jobs.  Network Settings  P.25 “Setting up SMB”  P.29 “Setting up Bonjour”  P.30 “VNC Setting” The [Network] submenu can be accessed from the [Setup] menu on the [Administration] tab. See the TopAccess Guide for how to access it and the following page for information on the [Setup] menu: ...
  • Page 26 4.TopAccess Item name Description SMB 1.0 Support For Client Select whether the SMB 1.0 client is enabled or disabled.  Enable — Select this to enable the SMB 1.0 client.  Disable — Select this to disable the SMB 1.0 client. Restriction Specify restrictions on SMB.
  • Page 27 4.TopAccess Item name Description 11 Primary WINS Server Specify the IP address of the primary WINS server when the WINS server is used to provide the NetBIOS name in your local area network. This option would be more useful to access this equipment using the NetBIOS Name from a different subnet.
  • Page 28 4.TopAccess Item name Description 17 SMB Client Authentication Specify the authentication method for the SMB clients.  Kerberos/NTLMv2 — Specify this when connecting to an SMB server using Kerberos/NLTMv2 authentication. NTLMv2 authentication is used if Kerberos authentication has failed.  Kerberos/NTLMv1 — Specify this when connecting to an SMB server using Kerberos/NTLMv1 authentication.
  • Page 29 4.TopAccess Item name Description 19 SMB Signing of SMB Client Select whether SMB Signing is enabled or disabled when this equipment accesses the clients using SMB, such as when this equipment stores the scanned data in the network folder using SMB. ...
  • Page 30 4.TopAccess VNC Setting You can use a computer or a mobile terminal such as a tablet and a smartphone to check and operate the control panel.  The default password for this VNC function is “d9kvgn”. Be sure to change it before using this function. Specify a password with six or more and eight or less alphanumeric letters.
  • Page 31 4.TopAccess Item name Description Open Range Select the disclosure range of the remote panel operation function.  Admin — Permits the administrator.  User — Permits general users. Intermediate Server Address Enter an IP address and port number of the relay server used for the remote panel operation.
  • Page 32 4.TopAccess Box Setting (Received Forward Setting for Application) You can set the destination to back up the received document. Up to 400 documents can be stored in a box or folder, and up to 200 pages can be contained in a document. If an attempt is made to store documents exceeding the available numbers, storing to e-Filing will fail.
  • Page 33 4.TopAccess  MFP Collaboration You can make the necessary settings all at one screen for registration and collaboration of MFPs.  P.34 “Common Setting”  P.35 “Shared Address Book”  P.36 “Shared User Management”  P.38 “Shared Home”  P.40 “Multi Station Print” The [MFP Collaboration] submenu can be accessed from the [Setup] menu on the [Administration] tab.
  • Page 34 4.TopAccess Common Setting You can register MFPs all at once on this screen to set up them for collaboration. Be sure to register this equipment as a collaborating MFP. You do not need to click the [Save] button on the [Common Setting] screen. Item name Description [Cancel] button...
  • Page 35 4.TopAccess Shared Address Book You can set the address book that is shared on the collaborating MFPs. The settings are applied to the MFPs registered in the list. By selecting [Use Common Settings], registration information of the collaborating MFPs set in a common setting can be shared.
  • Page 36 4.TopAccess Item name Description 10 Input box Enter the IP address or host name when registering a secondary MFP. 11 Server Address Shows the IP address of the added secondary MFP. 12 [TopAccess] button Starts TopAccess. 13 [Sync] button Synchronizes the secondary MFP with the primary MFP to share the Address Book.
  • Page 37 4.TopAccess Item name Description Shared User Management Select whether this equipment should act as a primary or secondary MFP when managing user information in sync with other MFPs.  Disable — Does not synchronize.  Enable(Primary) — Synchronizes as a primary MFP. ...
  • Page 38 4.TopAccess Shared Home You can set the shared home for the collaborating MFPs. By selecting [Use Common Settings], registration information of the collaborating MFPs set in a common setting can be shared. Register MFPs on the [Common Setting] screen in advance to select the [Select from Common Settings] setting. ...
  • Page 39 4.TopAccess Item name Description Sync Setting Specify whether or not to synchronize the HOME screen with the network server or other MFPs.  Disable: Disable the Home sync function.  Use Network Server for Sync: Select this to use the network server for synchronization.
  • Page 40 4.TopAccess Multi Station Print You can set the multi station print function that is used on the collaborating MFPs. By selecting [Use Common Settings], registration information of the collaborating MFPs set in a common setting can be shared.  You need the Multi Station Print Enabler option to use the [Multi Station Print] function. Contact your service technician for details.
  • Page 41 4.TopAccess Item name Description Connection MFP Specify the following communication settings for the multi station print.  Port Number — Enter the port number.  Enable SSL/TLS — Select the SSL/TLS setting for the multi station print. - Disable — Select this to disable SSL/TLS. - Verify with imported CA certification(s) —...
  • Page 42 4.TopAccess Item name Description 20 [Add] button Allows you to add a group. Click this button to show the [Add Connection Group Information] screen. Set the following information and click [Save] to save the settings. To edit the information, click the name of the group added in the list.
  • Page 43 4.TopAccess  Off Device Customization Architecture settings Set ODCA (Off Device Customization Architecture) when you are linking external application software to services provided by this equipment. For details, refer to the application software manual.  P.43 “Setting up Network”  P.43 “Setting up Configuration” ...
  • Page 44: [Security] Item List

    4.TopAccess  [Security] Item List  P.44 “Certificate management settings”  Certificate management settings You can manage device certificates and client certificates.  P.44 “Setting up Device Certificate” The [Certificate Management] submenu can be accessed from the [Security] menu on the [Administration] tab. See the following pages for how to access it and information on the [Security] menu: Setting up Device Certificate You can configure the device certificate for encrypted communications using wireless LAN, IEEE 802.1X...
  • Page 45 4.TopAccess Item name Description SCEP(Automatic) Automatically acquires the certificate for encrypted communications using IP sec or SSL/TLS. CA Server Address (Primary) — Enter the IP address of FQDN of the CA server. You can enter up to 128 alphanumerical characters and symbols. CA Server Address (Secondary) —...
  • Page 46 4.TopAccess Item name Description Locality Name Enter the city or town name with alphanumerical characters and symbols. You can enter up to 128 characters. Organization Name Enter the organization name with alphanumerical characters and symbols. You can enter up to 64 characters. Organizational Unit Name Enter the organizational unit name with alphanumerical characters and symbols.
  • Page 47: [Maintenance] Item List

    4.TopAccess  [Maintenance] Item List  P.47 “Notification settings”  P.48 “Data Backup”  P.50 “Languages settings”  P.52 “Remote Command” Users who have been granted administrator authority in access policy mode can access the [Maintenance] menu from the [Administration] tab. See the TopAccess Guide for details on accessing.
  • Page 48 4.TopAccess  Data Backup [Cloud] has been added to the data backup option. The [Data Backup] submenu can be accessed from the [Maintenance] menu on the [Administration] tab. See the TopAccess Guide for how to access it and the following page for information on the [Maintenance] menu: ...
  • Page 49 4.TopAccess Item name Description Use External Server for Data Select this check box to store backed-up data of the internal storage device in Backup an external server. Enter the following items to configure the external server to store the backed- up data of the internal storage device.
  • Page 50 4.TopAccess Item name Description Use External Server for Data Schedule of Automatic Data Backup Backup (Continued) Set the period of automatic backup. You can select the period from Disable, Weekly, Every 2 weeks and Monthly.  Day of Week: Select this to specify the day of week. ...
  • Page 51 4.TopAccess Custom Keyboard Setting When you use the English keyboard or you enter an E-mail address on the control panel, you can select [CUSTOM] to enter a specific string of characters easily. You can register up to eight patterns of strings as the custom keyboard. Item name Description (Registration areas)
  • Page 52 4.TopAccess  Remote Command The remote command is used to maintain your equipment from a distance. It can get information about the settings and status of your equipment and change the settings. You can set how to execute the remote command and check the log of the execution.
  • Page 53 4.TopAccess Remote Command Execution History You can check the log of the executed remote command up to three times. Item name Description Date Shows the execution day and time of the remote command file. Command Type Shows the type of the remote command. ...
  • Page 54: [Application] Item List

    4.TopAccess  [Application] Item List  P.54 “Application List”  P.57 “Application Settings”  P.60 “User Extended Information” Users who have been granted administrator authority in access policy mode can access the [Application] menu from the [Administration] tab. See the TopAccess Guide for details on accessing. ...
  • Page 55 4.TopAccess Item name Description Application Name Displays the application name. You can click the name if the application allows you to change the settings. When you click it, the setting page opens. Version Displays the application version. Manual Operation Allows you to start and stop the application manually. This is displayed only when the application package includes the background application.
  • Page 56 4.TopAccess Item name Description 10 Details Opens the screen that shows detailed information and settings of the application.  You can set the department or user authentication at the startup of each application. Click [Details] to open [Details] screen, select [Enable] at [Authentication], and click [Save], so that the authentication screen appears at the startup of the application.
  • Page 57 4.TopAccess  Application Settings You can perform operations such as application settings, proxy settings, and debugging levels for all of the applications that are installed.  P.57 “General”  P.58 “Embedded Application Setting”  P.58 “Proxy Setting”  P.59 “Install Language Pack” ...
  • Page 58 4.TopAccess Embedded Application Setting You can enable or disable embedded application functions. Item name Description Enable Application Sets the application to enable/disable.  Enable — Select this to enable application.  Disable — You cannot install, uninstall, start, or make settings for the application on the [Application List] screen.
  • Page 59 4.TopAccess Install Language Pack You can install the language packs for the applications. Item name Description File Name Select the language pack file that you install.  [Choose File] button — Allows you to select the language pack file.  [Import] button — Imports the selected language pack file. Import Application Data You can deliver the application data files.
  • Page 60 4.TopAccess Available USB Device List You can check information about external USB devices that can work with applications. USB hubs do not work stably. Item name Description Device Kind Displays the kind of the USB device. Vendor ID Displays the vendor ID of the USB device. Product ID Displays the product ID of the USB device.
  • Page 61: Airprint Function

    AirPrint Function...
  • Page 62: Setting Up Airprint In Topaccess

    Setting up AirPrint in TopAccess  When Security Certificate Expired and AirPrint Becomes Unusable When expiration of the qualification information of the encryption is displayed on the macOS screen being operated and macOS AirPrint Print, macOS AirPrint Fax and macOS AirPrint Scan which use the security communication (*1 or *2) for AirPrint have become unusable, reperform the creation in [self-signed certificate] of [Device Certificate] on TopAccess.
  • Page 63: Precautions For Airprint

    Precautions for AirPrint  When using AirPrint Fax You can use numbers 0 to 9 and symbols “*”, “#”, “-” and “p”. “-” and “p” function as pause and “#” functions as tone switching, too. In the transmission history of this equipment, “p” is indicated by “-”. ...
  • Page 64 5.AirPrint Function 64 Precautions for AirPrint...
  • Page 65: Chapter 6 Troubleshooting

    Troubleshooting...
  • Page 66: Troubleshooting For The Hardware

    Troubleshooting for the Hardware  When This Screen Is Displayed Various screens are displayed on the touch panel depending on the state of the equipment. This section describes how to solve problems with screen examples. Screen Description / Remedy The equipment requires adjusting by a service technician.
  • Page 67: Questions For Error Messages

    6.Troubleshooting  Questions for Error Messages A message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problems and how to solve them are described in the table below. Message Problem Description Corrective Action *** toner cartridge was replaced...
  • Page 68 6.Troubleshooting 68 Troubleshooting for the Hardware...
  • Page 69: Index

    INDEX About Home Screen ............10 Maintenance Item List............. 47 Adding or removing display languages......15 MFP Collaboration............33 Address book..............10 Multi Dest. Confirmation ..........13 Admin ................15 Multi Station Print ............40 Administration Tab ............24 AirPrint FUNCTION ............61 Network Settings.............
  • Page 70 USB Cable Print ............... 18 USB Cable Print Mode............. 18 USB Printing ..............18 User.................. 12 User Extended Information ..........60 User Function ..............11 VNC Setting..............30 When This Screen Is Displayed........66 70 INDEX...
  • Page 71 FC-2010AC/2510AC FC-2515AC/3015AC/3515AC/4515AC/5015AC DP-2018A/2518A/3018A/3518A/4518A/5018A FC-5516AC/6516AC/7516AC DP-5518A/6518A/7518A/8518A FC-330AC/400AC OME210071A0...
  • Page 72 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS / MULTIFUNCTIONAL DIGITAL SYSTEMS Operator’s Manual for the Latest Functions 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN R210420Y0201-TTEC © 2021, 2022 Toshiba Tec Corporation All rights reserved Ver01 F Issued in Feb. 2022 Patent; http://www.toshibatec.com/en/patent/...

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