Kodak play touch User Manual page 55

Problem
Playback on a TV is
not in stereo.
Videos are in low
resolution and/or
are not saved.
Camera will not
work with optional
remote control.
Get help using
ARCSOFT Software
Getting help on the Web
Get support for your product (FAQs,
troubleshooting information, etc.)
See step-by-step solutions and repair information
Purchase camera accessories
Download the latest camera firmware and software
See online demonstrations of your camera
Register your camera
Get help using ARCSOFT Software
Get help installing software and transferring
videos/pictures to the computer
Chat, email, write, or phone Kodak
(Chat not available in all languages.)
www.kodak.com/go/support
Solution
■
Ensure that your TV or receiver has stereo speakers.
■
Ensure that the TV menu settings are correct for an HDMI or AV
connection.
■
Ensure that the Video Out is set correctly
■
If no card is inserted and the camera is powered by the AC adapter,
then videos are taken in low resolution and are not saved. (The
camera is in Demo mode.) Insert a card or unplug the AC adapter.
■
Ensure that the battery is correctly inserted in the remote control and
camera.
■
Ensure that the camera infrared receiver (above the lens) and the
remote control have an unobstructed path.
■
Try a different angle, or move closer.
■
Go to www.arcsoft.com/support.
(see page
www.kodak.com/go/playtouchsupport
www.kodak.com/go/stepbystep
www.kodak.com/go/playtouchaccessories
www.kodak.com/go/playtouchdownloads
www.kodak.com/go/howto
www.kodak.com/go/register
www.arcsoft.com/support
www.kodak.com/go/support
www.kodak.com/go/contact
Getting help
14).
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