Getting help
Problem
Solution
Videos do not
•
Ensure that an HOMI or AV Cable is connected
play on a TV.
directly to the TV input (see page 16).
•
Ensure that the TV menu settings are correct for
an HOMI or AV connection.
•
Ensure that the Video Out is set correctly (see
page 14).
Videos are
•
Ensure that the lens is clean.
blurry.
•
Ensure that the Focus switch is set to Normal (or
to Close-up, if taking close-up videos/pictures).
•
Turn on Oigitallmage Stabilization (see
page 14).
•
When using a tripod, turn off Oigitallmage
Stabilization.
Playback on a
•
Ensure that your TV or receiver has stereo
TV is not in
speakers.
stereo.
•
Ensure that the TV menu settings are correct for
an HOMI or AV connection.
•
Ensure that the Video Out is set correctly (see
page 14).
Camera will
•
Ensure that the battery is correctly inserted in the
not work with
remote control
and camera.
optional
•
Ensure that the camera infrared receiver (above
remote control.
the lens) and the remote control have an
unobstructed path.
•
Try a different angle or move closer.
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kodak. com/go/piaytouchsupport
®
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