Sonos Controller for Mac or PC Product Manual page 78

Sonos Controller for Mac or PC
The Sonos controller acting sluggish or not all rooms are visible
You are probably experiencing wireless interference. Change the wireless channel your Sonos system is operating on by
following the steps below.
1. Select Preferences from the File (PC) or Sonos (Mac) menu.
2. Click the Advanced tab, and select another wireless channel.
Controller doesn't work in some parts of my home
• Move the Controller closer to a Sonos component.
• Change the wireless channel your Sonos system is operating on. From the Settings menu, select Advanced Settings,
and then Wireless Channel. Choose another channel from the list.
• If these don't solve the problem, you can extend the wireless range of your music system by purchasing and installing
a SONOS BRIDGE.
Music stops when I use my 2.4 GHz cordless phone
Change the wireless channel your Sonos system is operating on by selecting System Settings -> Advanced Settings ->
Wireless Channel.
Wrong album art displayed
If the incorrect album art, or no album art appears, for details on how album art is located and displayed, please visit our Web
site at http://faq.sonos.com/art.
Some radio stations are missing
The Sonos Radio guide is powered by RadioTime. If you don't find your favorite radio station or show, search for the missing
station or show on the RadioTime's Website at http://radiotime.com/index.aspx.
• If the station or show does not appear, you can click the orange Tell us to Fix-It button and enter the station informa-
tion to request that RadioTime add it. Leave your email address if you would like a reply.
• If the station or show is listed, it may not have a current stream, or the stream may not be compatible with Sonos. Click
the item name to view station details, and then click the orange Tell us to Fix-It button to request that a compatible
stream be added. Leave your email address if you would like a reply.
• If you'd like to see a show schedule or podcast added, send an e-mail to RadioTime via their contact form. Be sure to
include as much information as possible, including a URL to the show's schedule or the podcast URL.
• Alternatively, you can send an email to support@radiotime.com.
Can I Eliminate The First Wire?
A-5