Table of Contents
Advertisement
User Guide
Devices running BlackBerry 7 or later
1. On the home screen of your previous device, click the Options app.
2. Click Security > Security Wipe.
3. Select all of the items that you want to delete.
4. Type blackberry.
5. Tap Wipe Data.
Devices running BlackBerry 10 OS
1. On your previous device, swipe down from the top of the screen.
2. Tap
Settings.
3. Tap Security and Privacy > Security Wipe.
4. Type blackberry.
5. Tap Delete Data.
If you're planning to give away or recycle your device, remember to also remove your SIM card and
media card.
Download your apps from BlackBerry World
Apps and games that you buy can be downloaded again as many times as you want to on the same
BlackBerry device, and on up to four additional devices without your having to pay for the items again.
1. On your new BlackBerry 10 device, tap BlackBerry World.
2. Enter your BlackBerry ID username and password.
3. Tap
.
4. Tap My World > My Apps & Games.
5. Tap Available.
• To reinstall one app or game, tap
• To reinstall multiple apps and games, at the bottom of the screen, tap
games that you want to reinstall. Tap
Troubleshooting: Device Switch
I can't switch my SIM card to my new BlackBerry 10 device
Some BlackBerry 10 devices use a micro SIM card. To get a micro SIM card for your new device,
contact your service provider.
next to the app or game that you want to install.
.
Setup and basics
>
. Tap the apps and
39
Advertisement
Table of Contents
