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User Guide
• Save documents and media files on your media card. To automatically save camera pictures and
videos on your media card, on the home screen, tap
tap
.
• Move documents and media files from your device to your media card using File Manager.
• Reduce the size of pictures that you take and videos that you record. To change the ratio option for
your pictures and videos, on the home screen, tap
• Transfer some of your data to your computer using a USB connection, a Wi-Fi connection, or
BlackBerry Link. To download BlackBerry Link, on your computer, visit
BlackBerryLink
.
• Delete files that you don't need. To delete multiple items, in an app, tap
and tap
>
.
• Delete apps that you don't use. To delete an app, on the home screen, touch and hold an app icon
until the icons begin to blink. On the icon for the app that you want to delete, tap
on the app icon, the app can't be deleted.
Optimize your device's performance
If you find that your BlackBerry device is running unusally slow, try any of the following:
• Close any apps that you aren't using.
• Delete messages that you don't need to keep.
• In your browser privacy settings, clear your history, cookies, and other website data.
Error messages: Media card
If your BlackBerry device detects a possible problem or issue with your media card, you can view more
details about the error in your Storage and Access settings.
Your media card isn't recognized
The media card might be in an unreadable format. Consider formatting the media card.
CAUTION: Media card data is deleted when you format a media card.
Media card is password protected
A password is blocking access to the media card and data stored on it. Insert a media card into your
BlackBerry device that isn't password protected.
Your media card is read-only
You can view and open files on the media card. You can't move, delete, or modify the files on the media
card.
Your media card isn't responding
The media card isn't communicating with your BlackBerry device. Consider using a different media card.
. Swipe down from the top of the screen and
>
.
www.blackberry.com/
>
Settings
. Select the items
. If you don't see
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