Troubleshooting - Sagem MYX5 User Manual

72 pages MYX5-eng

Troubleshooting

P - S
ROBLEM
Impossible to start mobile
BATTERY STATE UNKNOWN message
LOW BATTERY message
SIM ABSENT message
PIN INCORRECT Message
31/05/02 9:20
ITUATION
Hold down the Start key
Charge the mobile up for 15 minutes before starting it again.
Check the battery change icon scrolls.
Yes: charge correct.
No: disconnect the charger, then reconnect it, check that the battery icon
scrolls. Press the right programmable key "Start".
If the icon continues not to scroll, repeat the disconnect and connect
operation several times. If the battery still does not charge, contact the
after-sales service.
When the charge battery icon has stopped flashing, the battery is
charged.
The battery has not been recognised by the mobile. Check that the bat-
tery is correctly installed in the mobile.
This message is displayed when the battery becomes too weak. The
mobile switches itself off automatically. Put the mobile on charge.
Check SIM card is present and properly installed.
Visually check the SIM card. If the card is damaged, contact the operator's
point of sale to check. If the message continues, contact the after-sales
service.
PIN code keying error. Caution: after three attempts, the SIM card is
locked.
Page 65
ACTIONS
2
(3s).
65