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251873962_myX-1a Twin_lu_en.book Page 89 Vendredi, 7. janvier 2005 3:00 15
Troubleshooting
P
- S
ROBLEM
ITUATION
The phone does not turn on
Remove the battery and then replace it.
or
Connect the phone to the charger (check that this is plugged in) for
approximately 5 minutes.
No network recognised
Remove the SIM card. Check that there is no dust or grit in the SIM slot.
Replace the SIM card being sure to push it right up to the stop point.
Calls to a messaging service or
Check in the Ringing and beeps/Tones menu that the box is ticked.
voice server do not get through
Unable to turn the phone on
Charge the phone for 15 minutes before turning it on.
Check the battery charging indicator:
cycling: charging normally
not cycling: disconnect the charger, re-connect and then check the battery
charging indicator: if it is still not cycling, disconnect the charger and re-connect
several times.
If the battery is still not charging, contact the after sales service.
When the battery charging indicator is continuously on, the battery is fully
charged.
Error message:
The battery pack is not recognised by the phone.
BATTERY STATUS NOT KNOWN
Check that the battery pack is correctly fitted in the phone.
Error message: LOW BATTERY This message is displayed when the battery charge is too low. The phone turns
off automatically. Charge the phone.
Error message:
Check that the SIM card has been inserted correctly.
SIM NOT PRESENT
Examine the SIM card. If it is damaged, contact your mobile phone operator
sales point. If the message is still displayed, contact the after sales service.
A
CTIONS
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