Fixing Problems; Caring For Your Telephone; Troubleshooting - Siemens OpenScape Voice User Manual

Fixing problems

Fixing problems

Caring for your telephone

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Troubleshooting

Pressed key does not respond:
If the telephone is locked repdial keys cannot be used. This also applies
when an emergency number is saved on it.
Check whether your telephone is locked ("Phone locked. To unlock enter
the PIN" appears on the screen). If the phone is locked, unlock it.
The phone does not ring on call:
Check whether the ringtone is deactivated (see icon in the status bar on
the display ! page 26). If it is deactivated, activate the ringtone
The displayed time is incorrect:
The time is corrected automatically over night after 24 hours at the latest.
You cannot dial a number:
Check whether your telephone is locked ("Phone locked. To unlock enter
the PIN" appears on the screen.). If the phone is locked, unlock it.
To correct any other problems:
First contact the relevant service personnel. If the service personnel are
unable to correct the problem, contact Customer Service.
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Never allow the telephone to come into contact with coloring, oily or
aggressive agents.
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
Never use aggressive or alcohol-based cleansers on plastic parts. The
use of scouring agents is also forbidden.