Sony DSC-S75 Service Manual page 27

Symptom Cause and/or Solution
The picture is out of focus. • Your camera is not in macro recording mode when
you shoot a subject that is within 50 cm (19 3/4
inches) from the lens.
t Set the macro recording mode (page 58).
t Press the zoom button to set to the W side.
• The LANDSCAPE mode of the SCENE
SELECTION function is selected.
t Cancel the function.
• The focus preset is selected.
t Cancel the function (page 58).
• [CONVERSION LENS] is set to [ON].
t Set it to [OFF] (page 77).
The resizing function does • You cannot resize moving images, text images, Clip
not work.
Motion and uncompressed images.
• Light is not striking the subject evenly.
Images recorded in TEXT
mode are blurry.
t Adjust so that the lighting strikes the subject
evenly.
You cannot record images • The mode dial is set to
in TEXT mode.
t Set the mode dial to
• You cannot display print marks on moving images,
You cannot display a print
mark.
text images and Clip Motion images.
The picture is noisy. • Your camera is placed near a TV or other
equipment that uses strong magnets.
t Move your camera away from the TV, etc.
• You are shooting a subject with a light source
The picture is too dark.
behind the subject.
t Adjust the exposure (page 59).
• The brightness of the LCD screen is too low.
t Adjust the brightness of the LCD screen
(page 77).
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Symptom Cause and/or Solution
You cannot charge the • The camera is turned on.
battery.
t Turn the camera off (page 11).
The POWER ON/OFF • The battery pack is not installed correctly.
(CHG) indicator flashes.
t Install the battery pack correctly (page 10).
• The battery pack has malfunctioned.
t Contact your Sony dealer or local authorized
Sony service facility.
• [CONVERSION LENS] in the setup setting is set
The zoom does not work.
to [ON].
t Set it to [OFF] (page 77).
• The zoom cannot be used when recording a moving
image with [MOVING IMAGE] set to [MPEG
MOVIE].
Digital zoom does not • The digital zoom cannot be used when recording a
function. moving image with [MOVING IMAGE] set to
[MPEG MOVIE], or the LCD screen is OFF.
• [DIGITAL ZOOM] is set to [OFF].
t Set [DIGITAL ZOOM] to [ON] in the menu
settings.
• The mode dial is set to
Your camera cannot play
back images.
SET UP.
t Set it to
The image and sound are • You are playing back the file directly from the
interfered by noise when "Memory Stick."
you play back an image on
t Copy the file to the hard disk of the personal
a personal computer.
computer and then play back the file from the
hard disk (page 36).
The image cannot be t Consult the personal computer or software
played back on a personal manufacturer.
computer.
• The image is protected.
Your camera cannot delete
an image.
t Cancel the protection (page 68).
The power turns off • If you do not operate the camera for about three
suddenly. minutes while the power is on, the camera turns off
automatically to prevent wearing down the battery
(page 20).
t Turn on the camera.
• The battery is discharged.
t Replace it with a charged battery.
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, S, A, M or SCN.
.
, , M, A, S, SCN or
(pages 28, 29).
Symptom
The flash does not work.
The date and time are
recorded incorrectly.
Vertical streaks appear
when you are shooting a
very bright subject.
The battery life is short.
The battery remaining
indicator is incorrect.
Or sufficient battery
remaining indicator is
displayed but the power
runs out soon.
Nothing appears in the
display window or the
indicators flash during
charging.
Symptom
The image does not
appear on the TV screen.
A file error occurs when
you play back a file.
The picture is
monochrome (black and
white).
The lens does not retract
even when the power is
turned off.
Your personal computer
does not recognize your
camera.
No function works though
the power is on.
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Cause and/or Solution
• The flash is set to .
t Set the flash to auto (no indicator) or
(page 24).
• The camera is in one of the following SCENE
SELECTION modes: TWILIGHT or
LANDSCAPE.
t Cancel the SCENE SELECTION function
(page 51) or set the flash to .
• The mode dial is set to , SETUP or (MPEG
MOVIE).
t Set it to .
• [MODE] (REC MODE) is set to [BURST2] in the
menu settings.
t Set it to other modes.
• The date and time are not set correctly.
t Set the correct date and time (page 15).
• The smear phenomenon is happening.
t This is not a malfunction.
• You are recording/playing back images under
extremely cold temperatures.
• The battery pack is not charged enough.
t Charge the battery pack fully.
• The battery pack is dead.
t Replace the battery pack with a new one
(page 10).
• You have used the camera for a long time in an
extremely hot or an extremely cold location.
• The battery pack is dead.
t Replace the battery pack with a new one
(page 10).
• The battery pack is discharged.
t Install a charged battery pack (pages 10, 11).
• A deviation has occurred in the remaining battery
time.
t Fully charge the battery pack (page 11).
• The AC power adaptor is disconnected.
t Firmly connect the power cord to the wall outlet
(page 14).
• The battery pack is not installed correctly.
t Install the battery pack correctly (page 10).
• Charging is completed.
Cause and/or Solution
• The video output signal setting of your camera is
incorrect.
t Change the setting (page 77).
• The image size is larger than 2048×1536.
t Use an image size of 2048×1536 or smaller.
• The camera is set to TEXT mode.
t Cancel TEXT mode (page 55).
• P. EFFECT is set to B&W mode.
t Cancel B&W mode (page 61).
• The battery is discharged.
t Replace it with a fully charged battery or use the
AC power adaptor.
• The battery level is low.
t Use the AC power adaptor (page 14).
• The camera is turned off.
t Turn on the camera.
• The USB cable is not connected firmly.
t Disconnect the USB cable, and connect it again
firmly. Make sure that "USB MODE" is
displayed on the LCD screen (pages 33, 35).
• The USB connectors on your personal computer are
connected to other equipment besides the keyboard,
the mouse, and your camera.
t Disconnect the USB cables except for the ones
connected to the keyboard, the mouse, and your
camera.
• The USB driver is not installed.
t Install the USB driver (page 33).
• [USB CONNECT] is set to [PTP] in the setup settings.
t Set it to [NORMAL] (page 77).
• Since the camera is connected to a computer with
the USB cable before installing the USB driver, the
drive is not recognized by the computer.
t Delete the drive which is not recognized, then
install the USB driver. For details, see the
procedure on page 88.
t Remove the battery pack, then install it again
after about one minute. If the function still do
not work, press the reset button located on the
bottom using a sharp-pointed object. (If you
press the reset button, the date and time setting
is cleared.)
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