Care And Maintenance; Cleaning; Obtaining Repair Service - Alesis airFX Reference Manual

Troubleshooting
Symptom
Axyz controller is not
as sensitive as it
should be
Can't change
programs
No effect

Care and Maintenance

Cleaning

Disconnect the AC cord, then use a damp cloth to clean the airFX's
metal and plastic surfaces. For heavy dirt, use a non-abrasive
household cleaner such as Formula 409™ or Fantastik™. DO NOT
SPRAY THE CLEANER DIRECTLY ONTO THE FRONT OF THE
UNIT AS IT MAY DESTROY THE LUBRICANTS USED IN THE
SWITCHES AND CONTROLS! Spray onto a cloth, then use cloth to
clean the unit.
Refer All Servicing to Alesis
We believe that the airFX is one of the best processors that can be made
using current technology, and should provide years of trouble-free
use. However, should problems occur, DO NOT attempt to service the
unit yourself. Service on this product should be performed only by
qualified technicians. NO USER-SERVICEABLE PARTS INSIDE.

Obtaining Repair Service

Before contacting Alesis, check over all your connections, and make
sure you've read the manual.
Customers in the USA and Canada: If the problem persists, contact
Alesis and request the Product Support department.
Make sure you have the unit's serial number with you. Talk the
26
Cause
Infrared interference
(rare)
Too much
interference from
smoke
Software problem
Hold feature is
turned on
Not close enough to
the Axyz sensor,
effect too subtle
Solution
Shade the airFX from
IR sources.
If a fog machine or
cigarette smoke is
nearby, try moving the
airFX.
Unplug the airFX and
plug it back in
If there is a decimal
point between the
numbers, hold the
Program knob until it
goes away.
Try moving your hand
closer to the sensor or
switching to a
different program.
FX R M
AIR EFERENCE ANUAL