Starting Your Device For The First Time; Getting Help - NETGEAR 341U Sprint User Manual

Starting Your Device for the First Time

The NETGEAR 341U USB Modem is designed to activate automatically the first time that it is
plugged in, using 'hands-free activation'. Typically, the activation process will be seamless, not
requiring any action on your part; you might not even see any activation-related messages on the
device's OLED display.
If your account did not activate for some reason (you are not in an area with Sprint 3G or LTE
network coverage, you are in an area where you can't get signal such as a building or tunnel, etc.), a
message will appear on the OLED display telling you to go to http://sprintmodem/ to activate the
account.
You must activate your account before you can use Sprint data services.
Plug in the Modem to Automatically Activate Your Account
1. Insert the USB modem into an available USB 2.0 or USB 3.0 slot. The device starts up and, if a
Sprint 3G or LTE network signal is available, it will automatically try to activate your account (a
message will appear indicating hands free activation is in progress).
2. If the activation succeeds, the OLED display shows the home screen. If the activation fails, you
can try to activate the account from the NETGEAR 341U Manager, or repeat this procedure
when you are in a Sprint coverage area.
Activate Your Account From the NETGEAR 341U Manager
If your account was not activated automatically when you inserted the USB modem, you cannot use
Sprint data services.
You can attempt to activate the account from the NETGEAR 341U Manager:
1. Log in to the home page. (See Logging In as an Administrator.) If a Sprint 3G or LTE network
signal is available, hands free activation begins automatically.
2. Read the End User License Agreement that appears and, when you are ready, click I Agree to
accept the terms of the agreement.
If the account is still activating, a Hands Free Activation message will display the current status.
Wait for the process to finish (recommended) or click Cancel.
If you cancel the activation, follow the instructions that appear to finish the activation process.
If the activation succeeds, an Activation Complete message will appear.

Getting Help

Learn where you can get more information or assistance.
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