HP ProBook 4535s Service Manual
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HP ProBook 4535s Service Manual

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HP ProBook 4535s Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP ProBook 4535s

  • Page 1 HP ProBook 4535s Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Display ..............................7 Top ............................... 8 TouchPad ..........................8 Lights ........................... 9 Buttons and fingerprint reader (select models only) ............10 Keys ........................... 12 Front ..............................14 Left ..............................
  • Page 6 Grounding guidelines ......................37 Electrostatic discharge damage ................ 37 Packaging and transporting guidelines ..........38 Workstation guidelines ..............38 Equipment guidelines ............... 39 Component replacement procedures ....................40 Service tag ......................... 40 Battery ..........................41 SIM ............................ 42 Bottom door ........................43 Optical drive ........................
  • Page 7 Using System Diagnostics ........................ 101 6 Specifications .............................. 102 Computer specifications ........................102 39.6-cm (15.6-in), HD display specifications ..................103 Hard drive specifications ........................104 Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive specifications ............105 DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ..........106 Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ..............
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Discrete Product Name HP ProBook 4535s Notebook PC √ √ Processors AMD A6-3420M, 2.30-GHz Max/1.4-GHz Base, 4-MB L2 cache, quad-core, 45W √ √ (Accelerated Graphics: HD 6520G Processing Unit [APU]) AMD A6-3400M, 2.30-GHz Max/1.4-GHz Base, 4-MB L2 cache, quad-core, 45W √...
  • Page 10 3072 (2048 + 1024) ● 2048 (2048 × 1) ● 2048 (1024 × 2) ● 1024 (1024 × 1) Hard drives Supports 7-mm/9.5-mm/12.7-mm, 2.5-in SATA hard drives with HP 3D √ √ DriveGuard Customer-accessible √ √ Supports the following drives: √...
  • Page 11 Category Description Discrete Fixed optical Supports the following 12.7-mm SATA optical drives: √ √ drives ● DVD-ROM ● DVD+/-RW SuperMulti DL ● Blu-ray ROM DVD+/-RW SuperMulti DL Supports no optical drive option √ √ Audio/Visual Integrated dual-array microphone (webcam models only) √...
  • Page 12 90-W √ 65-W √ L-shape battery √ √ 9-cell, 93-Wh Li-ion battery √ √ 6-cell, 55 WHr HP Long Life Li-ion battery √ √ 6-cell, 47-Wh Li-ion battery √ √ Security Integrated fingerprint reader √ √ Intel AT support √...
  • Page 13 Category Description Discrete Windows 7 Professional 32 with Microsoft® Basics √ √ Windows 7 Professional 64 with Microsoft Basics √ √ Windows 7 Home Premium 64 with Microsoft Basics √ √ Windows 7 Home Premium 32 with Microsoft Basics √ √...
  • Page 14 Category Description Discrete Windows 7 Professional 64 √ √ Windows 7 Professional 32 √ √ Windows 7 Home Basic 32 √ √ Windows 7 Home Premium 64 √ √ Windows 7 Home Premium 32 √ √ Windows 7 Starter √ √...

  • Page 15: External Component Identification

    External component identification Display Component Description Speakers (2) Produce sound. Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer.

  • Page 16: Top

    Component Description Webcam (select models only) Records video and captures still photographs. To use the webcam, select Start > All Programs > ArcSoft TotalMedia Suite > WebCam Companion. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 17: Lights

    QuickWeb light Blinking: QuickWeb is on. ● Off: QuickWeb is off. NOTE: For more information, refer to the HP QuickWeb software Help. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...

  • Page 18: Buttons And Fingerprint Reader (Select Models Only)

    Windows 7—Select Start > Control Panel > System and Security > Power Options. ● Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options ● Or refer to the HP Notebook Reference Guide. Chapter 2 External component identification...
  • Page 19 When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. NOTE: For more information, refer to the HP QuickWeb software Help.

  • Page 20: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. num lk key (select models only) Turns the embedded numeric keypad on and off when pressed in combination with the...
  • Page 21 Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. num lk key (select models only) Alternates between the navigational and numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off remains on when the computer is...

  • Page 22: Front

    Description ● Hard drive light Blinking White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, refer to the HP Notebook Reference Guide. 6-in-1 Media Card Reader Supports the following digital card formats: ●...

  • Page 23: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. ● Battery light Amber: The computer is connected to external power and the battery is 0 to 90% charged.

  • Page 24: Right

    Component Description USB 3.0 port Connects an optional USB device. NOTE: Some models may show a slightly different icon. (10) USB 2.0 port Connects an optional USB device. Right Component Description USB 2.0 ports (2) Connect optional USB devices. RJ-11 (modem) jack (select models only) Connects a modem cable.

  • Page 25: Bottom

    Bottom Component Description Battery and access cover release latches Release the battery from the battery bay and the access cover from the computer. Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ●...

  • Page 27: Computer Major Components

    Computer major components Computer major components...
  • Page 28 Item Description Spare part number Display panel 39.6-cm (15.6-inch) HD, anti-glare, without webcam 654315-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam 654313-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam and WWAN 654317-001 39.6-cm (15.6-inch) HD, BrightView, without webcam 654321-001 39.6-cm (15.6-inch) HD, BrightView, with webcam 654319-001 39.6-cm (15.6-inch) HD, BrightView, with webcam and WWAN 654323-001...
  • Page 29 Item Description Spare part number AMD A4-3300M (2.5-GHz/1.9-GHz, 2-MB L2 cache) 653348-001 (12) WWAN modules HP lc2010 HSPA Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lc2010 HSPA Mobile Broadband Module 612600-001 (13) WLAN module Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter...
  • Page 30 Item Description Spare part number Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 602993-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa...
  • Page 31 Item Description Spare part number Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 630813-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa...
  • Page 32 Item Description Spare part number (16) USB board 646287-001 (17) Base enclosure 646261-001 (18) Battery, Li-ion 9-cell (93 WHr, 2.8 Ah) 633809-001 6-cell (55 WHr, 2.8 Ah) 650938-001 6-cell (47 WHr, 2.2 Ah) 633805-001 (19) RTC battery 449137-001 (20) Memory modules (PC3-10600, 1333-MHz, DDR3) 4-GB 621569-001 2-GB...

  • Page 33: Display Components

    Display components Item Description Spare part number Display bezel For use with models with a webcam 646266-001 For use with models without a webcam 646265-001 Display hinge covers 646281-001 Webcam module 642795-001 Microphone module (not illustrated) 642797-001 Display components...

  • Page 34: Plastics Kit

    Item Description Spare part number Display panel 39.6-cm (15.6-inch) HD, anti-glare 646311-001 39.6-cm (15.6-inch) HD, BrightView 646312-001 Display hinges (includes left and right hinges) 646279-001 Webcam cable 646275-001 Display Cable Kit For use in models without a webcam 605766-001 For use in models with a webcam 646273-001 WLAN antennas 646276-001...

  • Page 35: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit 646303-001 Battery connector cable Power connector cable RJ-11 connector cable Mass storage devices Description Spare part number Optical drives Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647951-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 647952-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 647950-001...

  • Page 36: Miscellaneous Parts

    For use in the United Kingdom 490371-031 For use in the United States 490371-001 Rubber Kit (includes SIM bumper and feet) 646307-001 Screw Kit 646305-001 HP keyed cable lock 626729-001 Mouse, optical, 2-button 390632-001 HP optical travel mouse 434594-001 HP basic carrying case 455084-001...

  • Page 37: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 390632-001 Mouse, optical, 2-button 434594-001 HP optical travel mouse 449137-001 RTC battery 455084-001 HP basic carrying case 490371-001 Power cord for use in North America 490371-021 Power cord for use in Europe, the Middle East, and Africa...
  • Page 38 Display Cable Kit for use in models without a webcam 609939-001 65-W AC adapter 609940-001 90-W AC adapter 612600-001 HP lc2010 HSPA Mobile Broadband Module 612757-001 Nylon case 621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3) 622641-001 250-GB, 5400-rpm hard drive (2.5 in)
  • Page 39 Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 632155-001 HP lc2010 HSPA Mobile Broadband Module 633252-001 750-GB, 7200-rpm hard drive 633805-001 6-cell, 47 WHr, 2.2 Ah Li-ion battery...
  • Page 40 Spare part Description number 634862-001 320-GB, 7200-rpm hard drive (7 mm) 634925-001 500-GB, 7200-rpm hard drive 635225-001 250-GB, 7200-rpm hard drive (2.5 in) 639736-001 1-GB memory module (PC3-10600, 1333-MHz, DDR3) 640926-001 Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,...
  • Page 41 Spare part Description number 646281-001 Display hinge covers 646282-001 Display hinge covers 646285-001 646287-001 USB board 646289-001 Lid switch board 646292-001 Card reader board 646294-001 Power button board 646296-001 Quick Launch board 646298-001 Speaker assembly (includes housing) 646300-001 Keyboard for use in the United States 646300-031 Keyboard for use in the United Kingdom 646300-041...
  • Page 42 Spare part Description number 646305-001 Screw Kit 646307-001 Rubber Kit (includes SIM bumper and feet) 646309-001 Plastics Kit 646311-001 Display panel, 39.6-cm (15.6-inch) HD, anti-glare 646312-001 Display panel, 39.6-cm (15.6-inch) HD, BrightView 647944-001 Hard Drive Hardware Kit (includes hard drive bracket, insulator, and screws) 647949-001 DVD-ROM drive (includes bracket, bezel, and screws) 647950-001...

  • Page 43: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 44: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 45: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 46: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 47: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 48: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 49: Battery

    Battery Description Spare part number 9-cell, 93 WHr, 2.8 Ah Li-ion battery 633809-001 6-cell, 55 WHr, 2.8 Ah Li-ion battery 650938-001 6-cell, 47 WHr, 2.2 Ah Li-ion battery 633805-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 51: Bottom Door

    Bottom door Description Spare part number Bottom door 646263-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 52: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647951-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 647952-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 647950-001 DVD-ROM Drive 647949-001 Before removing the optical drive, follow these steps:...
  • Page 53 If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive.

  • Page 54: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 750-GB, 7200-rpm hard drive 633252-001 750-GB, 5400-rpm hard drive 634250-001 640-GB, 5400-rpm hard drive 603785-001 500-GB, 7200-rpm hard drive 634925-001 500-GB, 5400-rpm hard drive 634638-001 320-GB, 7200-rpm hard drive (7 mm)
  • Page 55 Remove the hard drive (3) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the tape (1) that secures the Mylar cover down onto the bracket, and then lift to open the Mylar cover (2). Remove the two Phillips PM3.0×3.0 hard drive bracket screws (3) from each side of the hard drive (4 total screws).

  • Page 56: Memory Modules

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 57 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory sockets. The top socket houses the expansion memory module and is shown in the following image.

  • Page 58: Wwan Module

    WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP lc2010 HSPA Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lc2010 HSPA Mobile Broadband Module 612600-001 Before removing the WWAN module, follow these steps: Shut down the computer.
  • Page 59 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 60: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use 593127-001 in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus,...
  • Page 61 Description Spare part number Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, 630703-001 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the...
  • Page 62 Description Spare part number Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in 630813-001 Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...
  • Page 63 Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 41). Remove the bottom door (see Bottom door on page 43).
  • Page 64 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 65: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard 646300-xxx Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66 Insert a screwdriver or similar tool into the gap near the WWAN module compartment and push to disengage the keyboard. Position the computer upright with the front toward you. Open the computer as far as possible. Lift and rotate the keyboard (1) until it rests on the palm rest (2). NOTE: Some units have double-sided tape securing the keyboard to the top cover.

  • Page 67: Top Cover

    Remove the keyboard (3). Reverse this procedure to install the keyboard. Top cover Description Spare part number For use in models with a fingerprint reader 646251-001 For use in models with a fingerprint reader and no USB logo 679919-001 For use in models without a fingerprint reader 646253-001 For use in models without a fingerprint reader and no USB logo 679920-001...
  • Page 68 Remove the top cover: Position the computer upside-down with the front toward you. Remove the following covers and screws that secure the top cover to the computer: (1) 4 rubber screw covers (2) 10 Torx T8M2.5×6.0 screws Remove the following screws that secure the top cover to the computer: (1) 3 Phillips PM2.0×4.0 screws from the optical drive bay (2) 3 Phillips PM2.5×2.5 broadhead screws from the battery bay Turn the computer upright and open it as far as possible.
  • Page 69 Remove the 6 Torx T8M2.5×6.0 screws that secure the top cover to the computer. Remove the following cables from the system board: ● Lift the connector latch (1) and disconnect the function board cable (2) ● Disconnect the speaker cable (3) ●...
  • Page 70 Insert a screwdriver through the holes in the battery bay and press to disengage the top cover from the computer. Position the computer upright with the front toward you. To remove the top cover, pull up on the top of the top cover (1), pull upward on the left (2) and right sides (3), and then lift the bottom of the top cover (4) to remove it enough to access the card reader cable underneath.
  • Page 71 Lift the connector latch (1), disconnect the card reader cable (2), and then lift the top cover from the computer (3). Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 72: Card Reader Board

    Card reader board Description Spare part number Card reader board 646292-001 Before removing the card reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 73: Speaker Assembly

    Rotate the Touchpad button board upward (4), and then remove it (5). Reverse this procedure to install the card reader. Speaker assembly Description Spare part number Speaker assembly (includes housing) 646298-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 Remove the speaker assembly: Position the top cover upside-down with the front toward you. Remove the Quick Launch board cable from atop the right speaker (1). Remove the power button board cable from atop the left speaker (2). Remove the four Phillips PM2.0×4.0 screws (3) that secure the speakers to the computer. Lift the speaker from the top cover (4) while removing the cable from its routing path in the top cover (5).

  • Page 75: Quick Launch Board

    Quick Launch board Description Spare part number Quick Launch board 646296-001 Before removing the Quick Launch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 76: Power Button Board

    Lift the side of the board (3), slide it out from under the tab, and then remove the board from the top cover (4). Reverse this procedure to install the Quick Launch board. Power button board Description Spare part number Power button board 646294-001 Before removing the power button board, follow these steps:...
  • Page 77 Remove the power button board: Position the top cover upside-down with the front toward you. Remove the two Phillips PM2.0×4.0 screws (1) that secure the board to the top cover. Lift the board up at an angle (2), and then remove it from the top cover (3). Reverse this procedure to install the power button board.

  • Page 78: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646303-001. See Cable Kit on page 27 for more Cable Kit spare part number information. Description Spare part number Modem module...
  • Page 79 Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. Component replacement procedures...

  • Page 80: Lid Switch

    Lid switch Description Spare part number Lid switch board 646289-001 Before removing the lid switch, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 81: Usb Board

    USB board Description Spare part number USB board 646287-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 82 Lift the board and cable straight up out of the computer (4) Reverse this procedure to install the USB board. Chapter 4 Removal and replacement procedures...

  • Page 83: Rj-11 Jack Cable

    RJ-11 jack cable NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646303-001. Before removing the RJ-11 jack cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 84: System Board

    Remove the RJ-11 jack from the clip built into the base enclosure (3). Reverse this procedure to install the RJ-11 jack cable. System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board for use in models with 1-GB of discrete memory 654306-001 System board for use in models with 512-MB of discrete memory 654307-001...
  • Page 85 Optical drive (see Optical drive on page Modem module (see Modem module on page Keyboard (see Keyboard on page Top cover (see Top cover on page When replacing the system board, be sure to remove the following components from the defective system board and install on the replacement system board: ●...
  • Page 86 Lift the system board up at an angle (4) to gain access to the cables underneath. On the bottom of the system board, disconnect the battery connector cable (1) from the system board. Disconnect the smaller power cable (2) and the larger power cable (3) from the system board. Lift the system board out of the computer (4).

  • Page 87: Rtc Battery

    RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 88 Lift the battery from the system board (2). Reverse this procedure to install the RTC battery. Chapter 4 Removal and replacement procedures...

  • Page 89: Fan

    Description Spare part number 646285-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 90 Remove the fan from the system board (3). Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 91: Heat Sink

    Heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number Heat sink for use in computers with discrete graphics 654310-001 Heat sink for use in computers with UMA graphics 654311-001 Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 92 Remove the heat sink from the system board (5). NOTE: For UMA models, thoroughly clean thermal material from the surface of the system board (1) and heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.

  • Page 93: Processor

    Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number AMD E2-3000M APU (2.4-GHz/1.8-GHz, 1-MB L2 cache) 653351-001 AMD A6-3420M APU (2.4-GHz/1.5-GHz, 4-MB L2 cache) 669688-001 AMD A6-3400M APU (2.3-GHz/1.4-GHz, 4-MB L2 cache) 653349-001 AMD A4-3320M APU (2.6-GHz/2.0-GHz, 2-MB L2 cache) 669688-001 AMD A4-3305M APU (2.5-GHz/1.9-GHz, 1-MB L2 cache) 672093-001...
  • Page 94 Remove the processor: Position the computer upside-down with the front toward you. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot when you install the processor.

  • Page 95: Power Cable

    Power cable The power cable is included in the Cable Kit, spare part number 646303-001. Before removing the power cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 96 Lift the power cable assembly from the computer (2). Reverse this procedure to install the power cable. Chapter 4 Removal and replacement procedures...

  • Page 97: Display Assembly

    Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. For a list of individual display spare parts, see Display components on page Description Spare part number 39.6-cm (15.6-inch) HD, anti-glare, without webcam 654315-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam 654313-001...
  • Page 98 If necessary, disconnect the webcam cable (1) and display cable (2) from the system board, and then remove the cables from the clip (3). Remove the four Phillips PM2.5×7.0 screws (1) from the hinges, noting the grounding wire connected to the screw in the left hinge (2). Chapter 4 Removal and replacement procedures...
  • Page 99 Lift the display from the computer (3). When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance. If you need to remove the hinge covers from the display hinges, pull the hinges straight up and off the display to remove them.
  • Page 100 To replace the display bezel, remove the two rubber screw covers (1) and the two Torx T8M2.5×6.0 screws (2) in the bottom corners of the display bezel. Flex the top (3) of the bezel, the inside edges of the left and right sides (4), and then the bottom (5) of the bezel until it disengages from the display enclosure.
  • Page 101 If it is necessary to replace the webcam module (shown in the following image) or microphone module from the display enclosure, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 642795-001.
  • Page 102 Disconnect the display panel cable from the back of the display panel by lifting the tape over the connector (1), and then disconnecting the cable from the panel (2). The display cable is available using spare part number 605766-001 for models without a webcam, 646273-001 for models with a webcam.
  • Page 103 Remove the display hinges (2). Display hinges are available using spare part number 646279-001. If you need to remove the WLAN or WWAN antennas, lift the WLAN antenna cables (1) or WWAN antenna cables (2) from the clips and routing paths (3) built into the display enclosure. The WLAN antennas are available using spare part number 646276-001, and the WWAN antennas are available using spare part number 646278-001.
  • Page 104 To remove the display cable (1) or webcam cable (2) from the display enclosure, remove the cable from the clips (3) and routing paths in the display enclosure. The display cable is available using spare part number 605766-001 for models without a webcam, 646273-001 for models with a webcam.
  • Page 105 Component replacement procedures...

  • Page 106: Computer Setup (Bios) And System Diagnostics

    Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 107: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 108: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 109: Using System Diagnostics

    Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.

  • Page 110: Specifications

    Specifications Computer specifications Metric U.S. Length 25.6 cm 10.1 in Width 37.5 cm 14.8 in Height (front to rear) 2.9 to 3.6 cm 1.1 to 1.4 in Weight (equipped with optical drive, 1 DIMM, hard drive, 2.5 kg 5.5 lbs optical drive, WLAN module, 6 cell battery) Input power Operating voltage...

  • Page 111: 39.6-Cm (15.6-In), Hd Display Specifications

    39.6-cm (15.6-in), HD display specifications Metric U.S. Active diagonal size 39.6-cm 15.6-in Resolution 1366x768 (HD) Active area 344.232x193.536 Surface treatment Anti-glare or BrightView Contrast ratio 300:1 (typical) – Anti-glare 500:1 – BrightView Response time 8 ms Brightness 200 nits (typical) Viewing angle Backlight Luminance uniformity @ 13 points...

  • Page 112: Hard Drive Specifications

    Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g 101 g Interface type SATA...

  • Page 113: Blu-Ray Bd-R/Re Dvd±Rw Supermulti Dl Drive Specifications

    Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R, CD-RW, DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, MIXED MODE DVD+RW, DVD-R, DVD-R(9), DVD-RW, CD, CD-I, CD-I Bridge (Photo-CD, DVD-RAM, BD-R, BD-RE Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),...

  • Page 114: Dvd±Rw And Cd-Rw Supermulti Dl Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 115: Blu-Ray Disc Rom With Supermulti Dvd±R/Rw Dl Drive

    Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-R and CD-RW DVD+R, DVD+R(9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R(9),DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R,...

  • Page 116: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter...

  • Page 117: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.

  • Page 118: Backup And Recovery

    Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 119: Performing A System Recovery

    new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

  • Page 120: Using The Windows Recovery Tools

    Recovery disc (both purchased separately). For additional information, refer to Using a Windows 7 operating system DVD (purchased separately) on page 113. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads. Select Startup Repair.

  • Page 121: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Follow the on-screen instructions. Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support.

  • Page 122: Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.

  • Page 123: Performing A Recovery

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 124: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 125 NOTE: This process takes several minutes. If possible, back up all personal files. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads. When prompted, press any keyboard key. Follow the on-screen instructions.

  • Page 126: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 127: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 128: Recycling

    NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 129 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 130 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Position the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 131 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Position the display panel right-side up.
  • Page 132 Remove the backlight cables (1) from the clip (2) in the display panel. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 133 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 134: Index

    Index Symbols/Numerics Bluetooth card 6-in-1 Media Card Reader 14 spare part number 52 diskette drive bottom door precautions 36 removal 43 display assembly AC adapter, spare part numbers spare part number 24, 32, 43 removal 89 28, 30 buttons spare part numbers 89 access cover release latches 17 left TouchPad 8 display bezel...
  • Page 135 removal 44 hinge spare part number 24, 27, 34, removal 94 mass storage devices, spare part spare part number 34 numbers 27 Media Card Reader 14 memory module electrostatic discharge 37 integrated numeric keypad, product description 2 embedded numeric keypad, identifying 13 removal 48 identifying 12...
  • Page 136 power button board QuickWeb light 9 specifications removal 68 Blu-ray BD-R/RE DVD±RW spare part number 20, 33, 68 SuperMulti DL Drive 105 recovery partition 112, 116 power button, identifying 10 Blu-ray Disc ROM with release latches power cable SuperMulti DVD±R/RW DL access cover 17 removal 87 Drive 107...
  • Page 137 product description 3 spare part number 25, 32 webcam light, identifying 7 Windows 7 operating system DVD 113 Windows Applications key, identifying 12, 13 Windows Backup and Restore Windows logo key, identifying 12, Windows Vista operating system DVD 116 wireless antennas disconnecting 50, 55 identifying 7 wireless button, identifying 11...

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