HP ProBook 4436s Reference Manual

HP ProBook 4436s Reference Manual

Hp notebook reference guide - windows 7
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Summary of Contents for HP ProBook 4436s

  • Page 1 HP Notebook Reference Guide...
  • Page 2 Development Company, L.P. This reference guide describes features Bluetooth is a trademark owned by its that are common to most models. Some proprietor and used by Hewlett-Packard features may not be available on your Company under license. Intel and Centrino computer.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Introduction ..............................1 Finding more information about your new computer ................1 2 Networking (select models only) ........................2 Creating a wireless connection ......................2 Identifying wireless and network status icons ..............2 Turning wireless devices on or off ..................4 Using HP Connection Manager (select models only) ............
  • Page 6 Audio ..............................15 Adjusting the volume ......................16 Checking audio functions on the computer ................ 16 Webcam (select models only) ......................17 Video ..............................17 VGA ........................... 17 HDMI ..........................19 Configuring audio for HDMI ................20 Intel Wireless Display (select models only) ............20 4 Power management ............................
  • Page 7 Testing an AC adapter ....................... 30 Switchable graphics/dual graphics (select models only) ..............31 Using switchable graphics (select models only) ..............31 Using dual graphics (select models only) ................32 5 External cards and devices .......................... 33 Using Media Card Reader cards (select models only) ............... 33 Inserting a digital card ......................
  • Page 8 Using optical drives (select models only) ................... 47 Identifying the installed optical drive .................. 47 Inserting an optical disc ..................... 47 Tray-load ......................47 Slot-load ......................48 Removing an optical disc ....................48 Tray-load ......................48 When the disc tray opens normally ..........49 When the disc tray fails to open normally .........
  • Page 9 Cleaning the sides and cover ................64 Cleaning the TouchPad and keyboard .............. 64 Updating programs and drivers ......................64 Using SoftPaq Download Manager ....................65 9 Computer Setup (BIOS) and Advanced System Diagnostics ..............66 Using Computer Setup ........................66 Starting Computer Setup ....................
  • Page 10 Appendix C Electrostatic discharge ......................83 Index ................................... 84...
  • Page 11: Introduction

    Introduction This guide contains general information about HP notebook computers. NOTE: Some of the features described in this guide may not be available on your computer. Finding more information about your new computer The following user guides and reference material are provided with your computer, either in print, on the computer hard drive, or on an optical disc: ●...
  • Page 12: Networking (Select Models Only)

    Networking (select models only) Your computer supports two types of Internet access: ● Wireless—Refer to Creating a wireless connection on page ● Wired—Refer to Connecting to a wired network on page NOTE: You must set up Internet service before you can connect to the Internet. Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices: ●...
  • Page 13: Windows Vista

    Icon Name Description Wired network (disabled/ Indicates that all network devices are disabled in Windows® Control disconnected) Panel. Network (connected) Indicates that one or more network devices are connected to a network. Network (disconnected) Indicates that network devices are not connected to a network. Network (disabled/ Indicates that no wireless connections are available.
  • Page 14: Turning Wireless Devices On Or Off

    Turning wireless devices on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard.
  • Page 15: Using A Wlan

    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. Connecting to an existing WLAN Windows 7 Be sure that the WLAN device is on.
  • Page 16: Setting Up A New Wlan

    Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (purchased separately) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a separate router.
  • Page 17: Roaming To Another Network

    NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort. ● Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to encrypt and decrypt data transmitted over the network.
  • Page 18: Inserting A Sim

    Inserting a SIM NOTE: To identify the SIM slot location, refer to the Getting Started guide. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.
  • Page 19: Using Gps (Select Models Only)

    Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS). GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, refer to the HP GPS and Location software Help. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ●...
  • Page 20: Connecting A Modem Cable

    Connecting a modem cable Plug the modem cable into the modem jack (1) on the computer. Plug the modem cable into the RJ-11 telephone wall jack (2) or a route (not illustrated). Chapter 2 Networking (select models only)
  • Page 21: Connecting A Country- Or Region-Specific Modem Cable Adapter

    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
  • Page 22: Adding New Locations When Traveling

    Adding new locations when traveling On a new computer, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer. As you travel to different countries or regions, set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem.
  • Page 23: Connecting To A Local Area Network (Lan) (Select Models Only)

    Windows Vista Select Start > Control Panel. Click Hardware and Sound. Click Phone and Modem Options. Click the Dialing Rules tab. Click New. The New Location window opens. In the Location name box, type a name (such as home or work) for the new location setting. Select a country or region from the Country/region list.
  • Page 24 Plug the other end of the network cable into a network wall jack (2) or a router (not illustrated). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Chapter 2 Networking (select models only)
  • Page 25: Multimedia

    Multimedia Your computer may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: ●...
  • Page 26: Adjusting The Volume

    Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in combination with the key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 27: Webcam (Select Models Only)

    To check the recording functions on your computer, follow these steps: Select Start > All Programs > Accessories > Sound Recorder. Click Start Recording and speak into the microphone. Save the file to your desktop. Open a multimedia program and play back the sound. To confirm or change the audio settings on your computer, select Start >...
  • Page 28 ▲ To connect a VGA display device, connect the device cable to the external monitor port. NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. Chapter 3 Multimedia...
  • Page 29: Hdmi

    HDMI The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately).
  • Page 30: Configuring Audio For Hdmi

    Configuring audio for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.
  • Page 31: Power Management

    Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
  • Page 32: Setting Power Options

    Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
  • Page 33: Initiating And Exiting Hibernation

    Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed in Windows Control Panel. To initiate Hibernation: ▲...
  • Page 34: Selecting A Different Power Plan

    Selecting a different power plan Use any of the following methods: ● Click the power meter icon in the notification area, and then select a power plan from the list. ● Windows 7—Select Start > Control Panel > System and Security > Power Options, and then select an item from the list.
  • Page 35: Setting Password Protection On Wakeup

    Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: Windows 7 Select Start > Control Panel > System and Security > Power Options. In the left pane, click Require a password on wakeup. Click Change Settings that are currently unavailable.
  • Page 36: Using Hp Power Assistant (Select Models Only)

    Using HP Power Assistant (select models only) HP Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. HP Power Assistant provides tools and information to help you make informed decisions on power management: ●...
  • Page 37: Using Battery Check

    Using Battery Check Help and Support provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly. Select Start >...
  • Page 38: Resolving A Low Battery Level

    The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
  • Page 39: Storing A Battery

    Storing a battery CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of time. If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.
  • Page 40: Testing An Ac Adapter

    When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ●...
  • Page 41: Switchable Graphics/Dual Graphics (Select Models Only)

    Switchable graphics/dual graphics (select models only) Select computers are equipped with either switchable graphics or dual graphics. ● Switchable graphics—Supported by both AMD and Intel. If your computer has AMD dynamic switchable graphics, it only supports switchable graphics. ● Dual graphics—Supported only by AMD. If your computer has AMD Radeon dual graphics, it only supports dual graphics.
  • Page 42: Using Dual Graphics (Select Models Only)

    NOTE: There may be some instances when you may not be allowed to switch modes. In other instances, you may be prompted to switch modes. You may also be required to close all applications before switching. NOTE: For more information, refer to the switchable graphics software Help. Using dual graphics (select models only) If your system is equipped with dual graphics (two or more added Graphics Processing Units (GPUs)), you can enable AMD Crossfire™...
  • Page 43: External Cards And Devices

    External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide.
  • Page 44: Removing A Digital Card

    Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions.
  • Page 45: Inserting An Expresscard

    Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use.
  • Page 46: Removing An Expresscard

    Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions.
  • Page 47: Inserting A Smart Card

    Inserting a smart card Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card ▲...
  • Page 48: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device has been detected.
  • Page 49: Connecting A 1394 Device

    Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the device. To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394 ▲...
  • Page 50: Connecting An Esata Device

    Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect the device. ▲ To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port.
  • Page 51: Using A Serial Device (Select Models Only)

    Using a serial device (select models only) Select computer models include a serial port that connects optional devices such as a serial modem, mouse, or printer. Some serial devices may require additional support software, which is usually included with the device.
  • Page 52: Using The Expansion Port (Select Models Only)

    USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to an optional docking or expansion device, so that additional ports and connectors can be used with the computer.
  • Page 53: Using The Docking Connector (Select Models Only)

    Using the docking connector (select models only) The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. NOTE: The following image may look slightly different than your computer or docking device. Using optional external devices...
  • Page 54: Drives

    Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
  • Page 55: Using Hard Drives

    Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.
  • Page 56: Using Hp 3D Driveguard (Select Models Only)

    Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
  • Page 57: Using Hp 3D Driveguard Software

    Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D DriveGuard.
  • Page 58: Slot-Load

    Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens.
  • Page 59: When The Disc Tray Opens Normally

    When the disc tray opens normally Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.
  • Page 60: Slot-Load

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 61: Sharing Optical Drives

    Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.
  • Page 62: Security

    Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.
  • Page 63: Using Passwords

    Computer risk Security feature Unauthorized removal of the computer Security cable slot (used with an optional security cable) *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.
  • Page 64: Setting Passwords In Windows

    Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account. NOTE: This password cannot be used to access Computer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support.
  • Page 65: Setting Passwords In Computer Setup

    Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. DriveLock master password* Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process.
  • Page 66: Entering A Bios Administrator Password

    When prompted, type your current password. When prompted, type your new password again to confirm. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. –...
  • Page 67: Setting A Drivelock Password

    To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection: ● After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password.
  • Page 68: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
  • Page 69: Using Computer Setup Automatic Drivelock

    Type your master password, and then press enter. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
  • Page 70: Using Antivirus Software

    Use a pointing device or the arrow keys to select Disable protection. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File >...
  • Page 71: Using Hp Protecttools Security Manager (Select Models Only)

    Updates to the operating system and other software may have become available after the computer left the factory. To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer. ●...
  • Page 72: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.
  • Page 73: Maintenance

    Maintenance Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ●...
  • Page 74: Cleaning The Sides And Cover

    Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris.
  • Page 75: Using Softpaq Download Manager

    Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and then download and unpack them. SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information.
  • Page 76: Computer Setup (Bios) And Advanced System Diagnostics

    Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 77: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the key and the arrow keys to select File >...
  • Page 78: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 79: Using Advanced System Diagnostics

    NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: Open Windows Explorer by selecting Start >...
  • Page 80 To start Advanced System Diagnostics: Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
  • Page 81: 10 Multiboot

    10 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
  • Page 82: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...
  • Page 83: Choosing Multiboot Preferences

    ● Changing the boot order also changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ●...
  • Page 84: Dynamically Choosing A Boot Device Using The F9 Prompt

    Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: Open the Select Boot Device menu by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
  • Page 85: 11 Computer Management

    11 Computer Management Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...
  • Page 86: Managing And Updating Software

    Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
  • Page 87: Hp Ccm (Client Configuration Manager) (Select Models Only)

    ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.
  • Page 88: Using Intel Active Management Technology (Select Models Only)

    Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets.
  • Page 89 Select To do this Intel ME Firmware Local Update Disable/enable local management of firmware updates. Intel ME Power Control Configure the management engine power policies. iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable DHCP or configure TCP/IP settings.
  • Page 90: Appendix A Traveling With The Computer

    Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, remove the media from a drive before removing the drive from a drive bay and before shipping, storing, or traveling with a drive.
  • Page 91 hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary.
  • Page 92: Appendix B Troubleshooting Resources

    Troubleshooting resources ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support. NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection. ●...
  • Page 93: Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 94 Index Symbols/Numerics buttons 1394 cable, connecting 39 media 15 deployment, software 75 1394 devices power 21 digital card connecting 39 volume 16 inserting 33 defined 38 removing 34 removing 39 supported formats 33 cables Disk Cleanup software 45 1394 39 Disk Defragmenter software 45 AC adapter, testing 30 eSATA 40...
  • Page 95 removing 36 optical disc removing insert 35 icons inserting 47 external AC power, using 29 network 2 removing 48 external devices 41 wireless 2 optical drive 42 external drive 41 image, computer 75 optional external devices, using external monitor port 17 Intel Centrino Pro technology 78 Intel Wireless Display 20 Internet connection setup 6...
  • Page 96 modem 9 inserting 8 power meter 23 removing 8 power plans 23 Sleep power-saving states 22 exiting 22 initiating 22 VGA port, connecting 17 slot-load optical drive 48 video 17 smart card volume defined 36 adjusting 16 inserting 37 buttons 16 removing 37 keys 16 SoftPaqs, downloading 65...

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