Operating Problems - Zanussi ZWQ 6100 User Manual

Operating Problems

Numerous checks were carried out on your ap-
pliance before it left the factory. However,
should you notice a malfunction, please refer to
Problems
The appliance doesn't start
or doesn't fill :
The appliance fills but
empties straight away :
The appliance doesn't
rinse or doesn't empty :
The appliance doesn't
spin :
You have found water
around the appliance :
The washing results are
not satisfactory :
The appliance vibrates, is
noisy :
The wash cycle is much
too long :
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• the appliance isn't plugged in correctly, the electrical installation isn't work-
ing, there is a power failure,
• the lid of your appliance and the drum shutters aren't closed firmly,
• the programme start command hasn't been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty (see "Care and cleaning").
• the drainage U-piece is fixed too low (see "Installation").
• the drain hose is blocked or bent,
• the object trap is obstructed (see "Care and cleaning" ),
• the out of balance detector has been activated : washing is unevenly distrib-
uted in the drum,
• the "Drain" programme or "Night Cycle" or "Rinse hold" option have been
selected,
• the height of the drainage U-piece is unsuitable.
• balance problem with the laundry load: add more laundry or manually adjust
the items in the drum.
• too much detergent has caused foam to overflow,
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn't attached correctly,
• the water inlet hose is leaking.
• the detergent is unsuitable for machine washing,
• there is too much laundry in the drum,
• the wash cycle is unsuitable,
• there isn't enough detergent.
• all packaging have not been removed from the appliance (see "Installation" ),
• the appliance isn't level and is unbalanced (see "Installation" ),
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small.
• the appliance is in running in period, noise will disappear with time.
• the water inlet filters are dirty (see "Care and cleaning"),
• the power or water supply has been cut off,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent)
and the washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been
added to distribute washing more evenly in the drum.
the sections below before contacting the after-
sales service.
Causes
9