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Table of Contents
Related Manuals for Jabra PC Suite
Summary of Contents for Jabra PC Suite
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Page 1: Jabra Pc Suite
Jabra PC Suite User’s Guide ©2008, Jabra A/S... -
Page 2: Table Of Contents
Running and Using the Device Service... 12 Purpose of the Device Service ...12 Running the Device Service ...12 The Jabra Icon in the Notification Area ... 12 The Device Service Settings Window... 13 Setting the Target Softphone ... 15 Connecting Applications to the Device Service ... 16 Viewing the Known Devices List... -
Page 3: Jabra Pc Suite Overview
1. Jabra PC Suite Overview Elements of the Jabra PC Suite The Jabra PC Suite is a collection of PC programs that enable you to configure your Jabra solution, update its firmware and control the way your headset will work together with your PC softphones and other audio programs. -
Page 4: System Requirements
System Requirements To run the Jabra PC Suite, your computer must meet or exceed the following requirements: • Operating System: Microsoft Windows 2000 SP4 or later; Microsoft Windows XP with Service Pack 2 or later; or Microsoft Windows Vista (all variants). -
Page 5: Installing Jabra Pc Suite
(If you add this program later, you can simply re-run the Jabra PC Suite setup wizard to install the Jabra driver for Cisco.) 2. If an older version of Jabra PC Suite is already installed on your PC, then please close the Jabra Device Service if it is running. - Page 6 Custom Setup The Jabra PC Suite includes either four or five programs, all of which will be installed by default. (The fifth program, the Cisco IP Communicator Interface, is made available only if the Cisco softphone is already installed on your system.) We recommend that you install all of the listed programs,...
- Page 7 10. A progress bar is shown to track your installation. When installation is complete, the Completed… Click on to close the setup program and start using your new software. Finish Jabra PC Suite User’s Guide Chapter 2: Installing Jabra PC Suite page opens. page opens. System Requirements Install...
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Page 8: Using Softphones With Your Jabra Headset
The exact set of features that are supported vary slightly between softphone types, as outlined in the table below and elaborated in the sub-sections that follow. The available features will also depend on the Jabra product you are using with your softphone. -
Page 9: Using Cisco Ip Communicator
The headset controls for invoking each of the above features of your softphone work in exactly the same way as they do for your mobile or desk phone. See also your Jabra headset reference manual for details about how to invoke each of these functions. -
Page 10: Using Microsoft Office Communicator
If you installed the Cisco program after installing Jabra, then you must run the Jabra setup program again to install the Cisco driver. Look also for a read- me file and/or see also your Jabra headset reference manual for details about running the Jabra setup program. -
Page 11: Using Other Types Of Softphones And Audio Programs
Jabra headset reference manual for details about how to invoke each of these functions. Using Other Types of Softphones and Audio Programs Even if you use a softphone that is not mentioned above, then you will still be able to use your headset together with your software. In this case, your headset will work just like a passive PC plug-and-play sound card with sound-in and sound-out features. -
Page 12: The Jabra Device Service
(see below). The Jabra Icon in the Notification Area While the Device Service is running, you will be able to see a Jabra icon in the Windows Notification Area (close to the clock in the bottom-right corner of your screen);... -
Page 13: The Device Service Settings Window
Notification Area to view all available icons, which should include the Jabra icon. If the icon is still not visible, then the service is not running; launch it from the Start menu and/or add it to your Startup folder as described above. - Page 14 • Help > Check for Updates version of the PC Suite is available. If there is, you will be provided with instructions about how to obtain and install it. • Help > About Jabra Device Service copyright information about the Device Service.
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Page 15: Setting The Target Softphone
: The list here shows only those softphone programs that are known to the Note Jabra PC Suite and were installed when you ran the PC Suite setup program. If you have installed a new supported softphone since installing the PC Suite, then re-install the PC Suite if you would like to see that program here. -
Page 16: Connecting Applications To The Device Service
Device Service settings window to see a list of applications that are currently connected to the service To view a list of connected applications, make sure that the Jabra Device Service is running and open its settings window from the Notification Area icon. Then... -
Page 17: Viewing The Known Devices List
: The Device Service is only able to connect to those Jabra devices for which Note it is specifically designed. If you have a new Jabra headset, then you may need to update your Jabra PC Suite to support it (use the command to check for availability). -
Page 18: Device Service Preferences
Jabra solution will work on your PC. To view and set the available options, make sure that the Jabra Device Service is running, open its settings window from the Notification Area icon and click on tab. -
Page 19: The Jabra Control Center
The Jabra Control Center window is shown whenever the Control Center is running. All Control Center features are available from here. Figure 8: The Jabra Control Center window as it appears when a JabraA335w Bluetooth dongle is connected; the settings you see will depend on which Jabra devices you are using The Control Center window is divided into three areas: menu bar (top), device list (left-middle) and settings area (right-middle). - Page 20 A335w Bluetooth Dongle is given in Appendix A on page 30. See that appendix if you are using a Jabra A335w or if you would like to see an example of how the Control Center works with a specific Jabra device. Most Jabra devices provide many fewer settings than the A335w.
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Page 21: The Jabra Device Firmware Updater
The firmware update is delivered either as a DFU file or as a ZIP file that contains a DFU file; the Jabra Firmware Updater accepts only DFU files so you may have to unzip the downloaded file. - Page 22 USB device to Windows and a special DFU driver is required. If this is the first time you have placed your Jabra device in DFU mode on the current USB port, Windows will need to install a DFU driver for it. In...
- Page 23 7. A pop-up dialog now tells you that the Firmware Updater is ready to update your Jabra device. As the window says, it is vital that you do not disconnect your Jabra device or lose power on the device or your computer during the update. The process will take about a minute or two.
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Page 24: The Jabra Skype Interface
4 for version requirements. Running the Skype Interface When you install the Jabra PC Suite, you are presented with the option of running the Device Service and/or Skype Interface automatically each time you start Windows. If you selected one or both of these options, then the installer created shortcuts to these programs in your Windows never need to think about starting these programs—they will always be available. -
Page 25: The Skype Interface Window
Interface. See also “Running and Using the Device Service” on page 12. The Skype Interface Window By default, the Jabra PC Suite installer configures your computer to run the Skype Interface in the background each time you start your computer. In this case, you will not usually see the Skype Interface window even though the program is running. -
Page 26: Configuring Skype To Accept The Jabra Connection
Configuring Skype to Accept the Jabra Connection The first time you run the Jabra Skype Interface together with Skype itself, Skype will notify you that an external program is trying to connect to Skype and ask you to approve the connection. - Page 27 For each of them, it shows whether the connection is allowed and what the current status of the connection is. If Jabra is not listed, then you have probably not yet run the Jabra Skype Interface at the same time as Skype itself.
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Page 28: Using Jabra Devices With Any Windows Program
Windows mechanism even if a dedicated Jabra driver is not yet available for your program. : To use a wireless Jabra headset as a sound card, you may need to open its Note audio link. - Page 29 If your headset is not shown as the current setting for these two drop- down lists, then try to change the setting. If your Jabra device is also not shown as an available option in these two lists, then check your cabling and make sure your Jabra device is turned on.
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Page 30: Jabra A335W Settings In The Control Center
Bluetooth Dongle is significantly more complex. This appendix explains how to use all of the settings provided by the Jabra A335w. See “The Jabra Control Center” on page 19 for a general discussion about how to run and use the Jabra Control Center. Read this appendix for specific details about the Control Center settings provided for the Jabra A335w. -
Page 31: The Settings Tab For Jabra A335W
The Settings Tab for Jabra A335w Figure 11: The Settings tab for the JabraA335w Bluetooth dongle in Jabra Control Center When you have selected a Jabra A335w dongle in the Control Center, the following controls are provided by the the window: •... -
Page 32: The Advanced Tab For Jabra A335W
The Advanced Tab for Jabra A335w Figure 12:The Advanced tab for the JabraA335w Bluetooth dongle in Jabra Control Center When you have selected a Jabra A335w dongle in the Control Center, the following controls are provided by the the window: : Click this button to make the dongle attempt to connect to •... -
Page 33: The Headset Tab For Jabra A335W
The Headset Tab for Jabra A335w Figure 13:The Headset tab for the JabraA335w Bluetooth dongle in Jabra Control Center tab appears only when your Jabra A335w dongle is connected to a Headset Jabra headset that supports wideband audio. Wideband audio provides a wider frequency of sounds than standard telephone audio does, making people easier to understand and making music sound better.