Troubleshooting - Fellowes Neptune 3 Quick Start Manual

Office laminator
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TROUBLESHOOTING

Problem
No glowing 'blue' Power on
LED
Pouch does not completely seal
the item
Pouch is lost in the machine
Pouch is damaged after
lamination
NEED HELP?
Let our experts help you with a solution.
www.fellowes.com
Customer Service...
Always call Fellowes before contacting your place of purchase, see the rear cover for contact details.
Consider registering your machine at www.fellowes.com/register to receive updates and additional information.
STORAGE & CLEANING
Unplug the machine at the wall. Allow the machine to cool. The outside of the machine can be cleaned with a damp
cloth. Do not use solvents or flammable materials to polish the machine. Cleaning sheets can be purchased for use with
the machine. When the machine is warm – run the sheets through the machine to clean any residue off the rollers. For
optimum performance, it is recommended that cleaning sheets are used with the machine regularly. (Cleaning sheet
order code #5320603).
6
Possible cause
Machine not switched on
Item may be too thick to laminate
Pouch is jammed
Pouch was inserted open end first
Pouch was not centered on entry
Pouch was not straight upon entry
Empty pouch was used
Damaged rollers or adhesive on rollers
Damaged rollers or adhesive on rollers
Solution
Switch on machine at right side and at wall
socket. Press power standby button
Maximum document thickness equals .025".
Pass through laminator a second time
Select the reverse button and pull out the
pouch by hand
Pass cleaning sheets through the machine
to test and clean rollers

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Neptune 3 125

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