Samsung ML-2250 Series User Manual page 120

Problem
The paper There is too much paper
keeps jamming. in the paper tray.
An incorrect type of
paper is being used.
An incorrect output
method is being used.
There may be debris
inside the machine.
The printer The printer cable is loose
prints, but the or defective.
text is wrong,
garbled, or
incomplete.
The wrong printer driver
was selected.
The software application
is malfunctioning.
The operating system is
malfunctioning.
Pages print, but The toner cartridge is
are blank. defective or out of toner.
The file may have blank
pages.
Some parts, such as the
controller or the board,
may be defective.
Possible Cause Solution
Remove excess paper from the tray.
If printing on special materials, use the
Multi-Purpose Tray.
Use only paper that meets the
specifications required by the printer. See
page E.3.
Special print materials, such as thick
paper, should not be printed using the top
output tray (face-down). Use the rear
output tray (face-up) instead.
Open the front cover and remove the
debris.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully.
If possible test the cable by attaching it to
another computer that is working properly
and attempt to print a job. You can also try
using a different printer cable and attempt
to print a job.
Check the application's printer selection
menu to ensure that your printer is
selected.
Try printing a job from another application.
If printing from Windows (any version),
exit to a DOS prompt and verify
functionality with the following command:
At a C:\ prompt, type Dir LPT1, and press
Enter. (This assumes you are connected
to LPT1.) Exit Windows and reboot the
computer. Turn the printer off and then
back on again.
Redistribute the toner. if necessary. See
page 5.3.
If necessary, replace the toner cartridge.
Check the file to ensure that it does not
contain blank pages.
Contact a service representative.
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OLVING PROBLEMS
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