Before Requesting Service; Trouble-Shooting Checklist - Philips SACD Player Manual

Before requesting service

Symptom
No power
No sound
Distorted sound from HiFi amplifier
Disc can't be played
No picture
Distorted picture
Completely distorted picture
with player menu
No colour in picture with player menu
No return to start-up screen
when disc is removed
The player does not respond to
the remote control
Distorted or black and white picture
with DVD or Video CD disc
No audio at digital output
Buttons do not work
Audible 'clicks' from player's internal
If it appears that the SACD player is faulty, first consult
this checklist. It may be that something has been overlooked. Under no
circumstances attempt to repair the system yourself; this will invalidate
the warranty.
Look for the specific symptom(s). Then perform only the actions listed
to remedy the specific symptom(s).
Remedy
Check if both plugs of the mains cord are properly connected.
Check if there is power at the AC outlet by plugging in another
appliance.
Check audio connections.
If using a HiFi amplifier, try another sound source.
DTS-CD do not play on the SACD 1000.
Check to make sure that no audio connections are made to amplifier
phono input.
Ensure the disc label is upwards.
Clean the disc.
Check if the disc is defective by trying another disc.
Check if the TV is switched on.
Check the video connection.
Check the disc for fingerprints and clean with a soft cloth, wiping from
centre to edge.
Sometimes a small amount of picture distortion may appear. This is not
a malfunction.
The NTSC/PAL switch may be in the wrong status. Press the 9 STOP
and T NEXT buttons simultaneously and keep them pressed while
you turn the player ON.
The NTSC/PAL switch may be in the wrong status. Press the 9 STOP
and T NEXT buttons simultaneously and keep them pressed while
you turn the player ON.
Reset by switching the player OFF, then ON again.
Check to see if the program requires another disc to be loaded.
Aim the remote control directly at the sensor on the front of the
player. Avoid all obstacles that may interfere with the signal path.
Inspect or replace the batteries.
Check device code setting. See chapter 'Remote control device code'.
Use only discs that match the TV system of the TV-set used
(PAL/NTSC).
Check the digital connections.
Check the settings menu to make sure that the digital output is set to on.
Check if the audio format of the selected audio language matches your
receiver capabilities.
Reset by switching the player OFF then ON again.
During operation the relais of the player may be switched, leading to an
audible 'click'. This is not a malfunction.
BEFORE REQUESTING SERVICE 33