Troubleshooting - GE WSSH300G Technical Service Manual

TROUBLESHOOTING

The electronic control of the 3.0 Cu. Ft. horizontal axis
washers have a self diagnostics codes built in that cover
most products failures.
Tthe control signals the failure code by flashing the five
indicator lights of Door Lock, Wash, Rinse, Final Spin
and Control Lock for the first number or letter after the
E and the Start indicator light for the second number or
letter after the E. When a failure occurs, the washer
stops or pauses and the control beeps and flashes the
five indicator lights to tell the customer that a failure has
occurred. To stop the flashing and beeping, the customer
may touch the Pause Cancel button. The error code
remains stored in the control but once the problem is
corrected, it does not effect the operation of the washer.
If the failure is something that the customer can correct
(such as the water faucets being turned off), the washer
will operate normally the next time it is started.
To recall an error code,
•
Wake the machine by pressing any button
•
Wait 5 seconds
•
Press and hold the Start and Pause Cancel
buttons simultaneously
•
All LEDs will go blank and after a few seconds,
the control will signal the stored code using audible
beeps and blinking LEDs. The control will
repeatedly signal the code, as long as the Start
and Pause Cancel buttons are pressed.
A two-second pause between repeats affords the ability
to make accurate counts to identify the correct error
codes.
T h e f o l l o w in g L E D F l a s h e s a n d B e e p s s ig n a l E 4 1 ( E r r o r c o d e 4 1 ) D o o r O p e n
1 s t C o d e D i g i t
2 n d C o d e D i g i t
T h e f o l l o w in g L E D F l a s h e s a n d B e e p s s ig n a l E 1 4 ( E r r o r c o d e 1 4 ) R e e d S w i t c h
1 s t C o d e D i g i t
2 n d C o d e D i g i t
T h e f o l l o w in g L E D F l a s h e s a n d B e e p s s ig n a l E F 1 ( E r r o r c o d e F 1 ) C lo g g e d P u m p
1 s t C o d e D i g i t
2 n d C o d e D i g i t
Examples: Identifying Error Codes:
C O U N T > > > > > > 1
5 V e r t i c a l L E D F l a s h e s X
S t a r t L E D F la s h e s X
C O U N T > > > > > >
1
5 V e r t i c a l L E D F l a s h e s X
S t a r t L E D F la s h e s X
1
C O U N T > > > > > > 1
5 V e r t i c a l L E D F l a s h e s X
S t a r t L E D F la s h e s X
The five indicator lights of Door Lock, Wash, Rinse,
Final Spin and Control Lock will flash the number of
times for the first digit of the code and the Start indicator
light will flash the number of times for the second digit.
Take separate counts of each indicator light, then repeat
to confirm in order to be accurate in identifying the proper
error code. The code is obtained by counting the number
of times the lights flash. Example E24: The five indicator
lights would flash twice indicating the 2 and the START
indicator light will flash four times indicating the 4. The
five indicator lights and the START indicator light start
flashing at the same time.
The control will pause for 2 seconds, then repeat the
code as long as the two buttons are pressed and held.
Note: A letter appearing in the code stands for a
number higher than nine:
A = 10 B = 11 C = 12 D = 13 E = 14 F = 15
Example Code F1: the first digit would be 15 and the
second digit would be 1. The five indicator lights would
blink fifteen times and the START indicator light would
blink once. Troubleshoot problem by using chart on the
following pages.
To clear the latest stored error code:
Place the control in Diagnostic Test Mode (Page 7).
• Turn the cycles knob (9) clicks from the Start
Position. The control will signal the last error code.
• Press and hold the
buttons for 3 seconds. The code will be cleared.
• Exit Diagnostic Test Mode to return the washer to
normal operation.
2 3 4 5 6 7 8
X X X
2 3 4 5 6 7 8
X X X
2 3 4 5 6 7 8
2 3 4 5 6 7 8
X X X X X X X
23
Option and Pause/Cancel
9 A B C D E F
9 A B C D E F
9 1 0 1 1 1 2 1 3 1 4 1 5
9 A B C D E F
X X X X X X X