Troubleshooting Tips - GE EWA4500 Owner's Manual

Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following pages, or
visit ge.eom. Youmay not need to call for service.
PERFECTEMP Possible Causes What To Be
PeffecTemp The washer is in a cold = This nom/N. Tile PetIecTemp teamre is designed not to
washtemperature
rinse cycle acfi'¢ate dm'ing a cold rinse cycle to im IM'°ve .... the energ},
is incorrect
efficiency of your washer.
(Review PerfecTemp All the water
in your * "_it tmtil the _ater in tile _ater heater is heated to the
in the "About washer household water heater correct ten/perature.
features"section)
has been used
WATER Possible Causes What To Be
Too manysuds
Type of detergent * Switch to a lo_ser sudsing detergent brand and iblh,_
instructions on l)_mk;lge, .
Soft water • Try less deteroent
Too much detergent * Measm'e }am" detergent carefully. Else less soap if ?on hme
soft _atel; a sturdier load or a lightl} soiled load.
Wafer leaks
Fill hoses or drain hose is * M_&e sm'e hose com_ections are tight at fialcets and
improperly connected rubber w_lslle_ are inst_dled. M_lke sm'e end of drain hose
is correctl} inserted
in and secm'ed
to drain fiicility.
Household drain may • Check household plumbing. YOu re:l) need to call
be clogged a phm/bel;
Constant water pressure • Tighten hoses at tile fim(ets and turn tile w_lter off after
to the flU hoses at the each use.
water source • Check condition of tile fill hoses; tile} shoukl be replaced
exel 3 5 }eal_.
Using too much detergent * Use less deteroent_ . lJse less soap if )on h;lve soft _ate_;
in washer a sm_dler load or a lighfl} soiled load.
Water temperatnre Cooler water temperatures * New latmdr_ detergents haxe been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency peHbrmance.
Control is not set properly * Check ',_ater temperature control and a(!iust.
Water supply is turned off * Tm'n both hot and cold fimcets ful]_ on and m_d(e sm'e
or improperly connected hoses are comlected to correct iimcets.
Water valve screens are • THFII oil tile wateF
SOUl'Ce
[[lld Feillove the w_ter COlUlection
stopped up hoses fi'om the upper back of the washel: Use a brash or
toothpick to clean the screens in tile machine. Recom_ect
tile hoses and turn tile ',_ater b;lck oil
House water heater is * Make sm'e house _ater heater is delivering _ater at
not set properly 120°F - 140°F(48 °( ;-60°(_).
Water pumped out before Lid lifted or cycle was put in * Reset c}cle.
cycle is complete pause for over 24 hours
Water won't drain
Drain hose is ldnked or • Straighten drain hose and make sm'e washer is not
improperly connected sitting on it.
• Top of drain outlet sllould be less than 8 ft (2.5 m)
aboxe flOOl-
Washer pauses during
The CASUAtScycle * This is mmnal. The washer alternates bet_een agitate and
wash cycle was chosen soak dining tile CASUALS cycles to get ?our clothes cleaner
with less _ea_:
Washerpanses during
This is normal * Tile washer ma} pause dining tile spin cycle to remoxe
spin cycle
soN) ? ",_ater more eflicientl}.
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