Xerox DocuPrint N2125 Service Manual page 23

Error Code Tables
General Info Control Panel Message
Tray 1 Failure
Power Off/On
Tray 2 Failure
Power Off/On
Tray 3 Failure
Power Off/On
Load Envelope
Load MBF
Remove Output from Off-
set Bin
Remove Output from Std.
Bin
Tray 1 Empty
Tray 2 Empty
Tray 3 Empty
Disk Error
Format Disk
Format Failed
Disk Locked
Format Failed
Disk Locked
Tray 1 Feed Jam Tray 1 Jam -
Open Tray 1
Tray 2 Feed Jam Tray 2 Jam -
Open Tray 2
Initial Issue
DocuPrint N2125
Table 1 Error Code Table
Fault History Entry Diagnostic Message
C3-1E
C3-2E
C3-3E
No Fault Entry C5: EBF Add Paper
No Fault Entry C5:MBF Add Paper
No Fault Entry C5:OCT Tray Full
No Fault Entry C5: Top Tray Full
No Fault Entry C5:Tray 1 Add Pap
No Fault Entry C5:Tray 2 Add Pap
No Fault Entry C5:Tray 3 Add Pap
D-1 N/A
D-2 N/A
D-3 N/A
E2-01 E2-0: Feed Jam
E2-02 E2-0: Feed Jam
02/2000
2-5
Error Description Action
Tray 1 is not detected, motor failure, Inspect and repair Tray 1
Stack Height Sensor Failure. Go to
Tray 2 is not detected, motor failure, Inspect and repair Tray 2
Stack Height Sensor Failure. Go to
Tray 3 is not detected, motor failure, Inspect and repair Tray 3
Stack Height Sensor Failure. Go to
Envelope is out of paper Load Paper into Envelope
Go to
MBF is out of paper. Load paper into MBF
Go to
5 prints are delivered to the top tray Empty OCT Tray
after the OCT Full Stack Sensor is Go to
actuated.
Top Tray is declared full when 5 prints Empty Top Tray
are delivered to the top tray after the Go to
Full Stack Sensor is actuated.
Tray 1 is out of paper Load paper into Tray 1
Go to
Tray 2 is out of paper Load paper into Tray 2
Go to
Tray 3 is out of paper Load paper into Tray 3
Go to
Hard Drive error was detected. Power Off/On
Format Hard Drive
Replace Hard Drive
Replace System Controller
PWB
Cannot format disk, disk locked via Customer Unlock Disk
PJL or SNMP Command. Replace Hard Disk
Cannot put disk in factory default Customer Unlock Disk
attempt to initialize disk after it is Replace Hard Disk
locked.
Paper arrives at Registration Sensor Open Tray 1
too early. Open Front Cover
Clear Paper Path
Go to
Paper arrives at Registration Sensor Open Tray 2
too early. Open Front Cover
Clear Paper Path
Go to
Status Indicator Repair Analysis Procedures
RAP 4.
RAP 4.
RAP 4.
RAP 65.
RAP 50.
RAP 59.
RAP 6.
Rap 5.
Rap 5.
Rap 5.
(PL 10.1)
(REP 9.2).
(PL 10.1).
(PL 10.1).
RAP 8.
RAP 8.
Error Code Tables