iDect K1 User Manual page 29

Troubleshooting
Using a multi-handset system
"I can't transfer Make sure the other handset is in range of the base unit.
a call."
Make sure you're dialling the correct number for the
other handset 1 to 5, or (
SMS text messaging
"I can't send You need to subscribe to Caller Display from your
text messages." network provider in order to use SMS text messaging.
Your message boxes may be full — delete messages to
make room (pages 27).
When keying in the recipient's number, always include
the full dialling code, even if it's a local number.
Check that the Send and Receive phone numbers in
your iDECT K1 have not been accidentally changed.
Use the steps listed on page 28 to check the numbers,
and correct them if necessary —
Send: 1470P1709400;
Terminal: 9
Is your telephone line supplied by Telewest or NTL? In
some areas, lines supplied by these companies do not
support the BT SMS service.
If you route your calls through a different service
provider from the one which supplies your line, it's
possible that this could cause problems. Contact the
Binatone Help Line for advice.
50
"I can't receive
for all registered handsets).
All
"The handset's
Receive: 080058752
"I try to
If there's a problem with receiving text messages on
text messages." your phone, they will arrive as spoken messages — the
BT Message Centre will call you and you'll be told how
to listen to your messages. Here's what to do:
1 Check that the Receive phone number in your
iDECT K1 has not been accidentally changed. Use
the steps listed on page 28 to check the number, and
correct it if necessary. It should be 080058752 and the
Terminal number should be 9.
2 If you're sure the Receive number and Terminal number
are correct, try this: write a text message with just one
Register
word — . Send the message to the number
00000 (five zeroes).
3 A short time later, you should receive a text message
from the Message Centre. You'll then be able to receive
text messages as normal.
Batteries
Before you first used the handset, you should have left it
on the base unit or charger pod for up to 15 hours to
batteries are
charge the batteries fully.
running low
within an
You may need to replace the batteries (see below).
hour or two."
Clean the battery charging contacts on the base unit
with a dry cloth.
Check the connections between the base unit and the
mains power socket.
You need to replace the batteries. To find out how to
recharge the obtain replacements, call 0845 345 9677, between
batteries, but I 9.00 am and 5.00 pm, Monday to Friday.
still get a
Dispose of used batteries safely — never burn them,
warning that
or put them where they could get punctured.
they are low."
ALWAYS use the batteries supplied with your
iDECT K1 — other batteries may burst, causing damage.
Help Line: 0845 345 9677
(Local Call rate)
Troubleshooting
51