Troubleshooting - Omron HCG-801 Instruction Manual

HCG-801-E.book Page 50 Tuesday, December 13, 2011 5:35 PM
10. Care and Maintenance

10.2 Troubleshooting

Refer to this table for problems that do not result in a message on the display.
Problem
The batteries are worn out.
Nothing happens when you press the
button.
The batteries are inserted incorrectly.
Measurement starts but the message
The measurement data could not be
"Analysis impossible. Please
analysed.
measure again." appears.
The electrodes are not making good
contact with your finger or chest.
Your body is too tense.
Electrode contact was broken before
30 seconds of data has been
recorded.
Measurement finishes but no result is
The chest electrode has been applied
shown.
over clothing.
Your skin is dry.
The ECG signal is too weak.
The batteries are worn out or have
ECG data has disappeared.
been removed for over one hour.
The card was exposed to a strong
ECG data has disappeared from an electromagnetic field. electric noise or
SD memory card. static, damaging the data stored on
the card. Or the card is defective.
Other problems
If the problem still occurs, consult your Omron Customer Service Department
(Tel. 0870-7502771)
50
Cause Solution
Replace both batteries with new ones.
Insert the batteries with their polarities
correctly aligned.
Check the instructions and repeat
measurement.
Check the instructions and repeat
measurement.
Relax and repeat the measurement.
Make sure that your finger and chest
maintain contact with the electrodes for
the full 30 seconds of the measurement.
Apply the chest electrode to bare skin.
Moisten your skin with a damp towel.
Make sure that the electrodes are
applied correctly. However, for some
individuals measurement may not be
possible.
The unit will not be able to store data if
left with worn batteries for an extended
period. Replace the batteries with new
ones as soon as possible after the
warning message appears.
Erased data cannot be recovered.
Format the SD memory card again.
Turn off the unit and try again.
If the data and time or other settings
have been reset to their default values,
set them again.