Purchase Extended Warranty And Professional Services; Access Software Downloads; Contact Us - 3Com 3CRWE776075 Owner's Manual

50 A B Obtaining S
PPENDIX
Purchase Extended
Warranty and
Professional
Services
Access Software
Downloads

Contact Us

3C
UPPORT FOR YOUR OM
To enhance response times or extend your warranty benefits, you
can purchase value-added services such as 24x7 telephone
technical support, software upgrades, onsite assistance, or
advanced hardware replacement.
Experienced engineers are available to manage your installation
with minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and
ensure the success of your networking projects. For more
information on 3Com Extended Warranty and Professional
Services, see:
http://www.3Com.com/
Contact your authorized 3Com reseller or 3Com for additional
product and support information. See the table of access numbers
later in this appendix.
You are entitled to bug fix / maintenance releases for the version
of software that you initially purchased with your 3Com product.
To obtain access to this software, you need to register your
product and then use the Serial Number as your login. Restricted
Software is available at:
http://eSupport.3Com.com/
To obtain software releases that follow the software version that
you originally purchased, 3Com recommends that you buy an
Express or Guardian contract, a Software Upgrades contract, or an
equivalent support contract from 3Com or your reseller. Support
contracts that
enhancements, incremental functionality, and bug fixes, but they
do not include software that is released by 3Com as a separately
ordered product. Separately orderable software releases and
licenses are listed in the 3Com Price List and are available for
purchase from your 3Com reseller.
3Com offers telephone, Internet, and e-mail access to technical
support and repair services. To access these services for your
region, use the appropriate telephone number, URL, or e-mail
address from the table in the next section.
P
RODUCT
include software upgrades cover feature