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MODEL
FO-780
FACSIMILE
OPERATION MANUAL
1. Installation
2. Sending Documents
3. Receiving Documents
4. Making Copies
5. Making Telephone Calls
6. Answering Machine Connection
7. Special Functions
8. Option Settings
9. Printing Reports and Lists
10. Maintenance
11. Troubleshooting

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Table of Contents
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Summary of Contents for Sharp FO-780

  • Page 1 MODEL FO-780 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Documents 3. Receiving Documents 4. Making Copies 5. Making Telephone Calls 6. Answering Machine Connection 7. Special Functions 8. Option Settings 9. Printing Reports and Lists 10. Maintenance 11. Troubleshooting...
  • Page 2: New Zealand

    Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.
  • Page 3 Fine/Halftone: 7.7 lines/mm Super fine: 15.4 lines/mm Note: The facsimile machine is Year 2000 compliant. * Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
  • Page 4 Height: 312 mm Weight Approx. 3.4 kg As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values...
  • Page 5: Important Safety Information

    SHARP authorised Service Centre for inspection, repair, or disposal. In Australia, installing or modifying telephone lines should only be done by an ACA licensed serviceman.
  • Page 6 Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot safely remove, unplug the machine and consult a qualified service representative.
  • Page 7 WARNING NOTICE: NO calls can be made to or from this fax during a mains power failure. WARNING Australian Communications Authority (ACA) regulations state that no unauthorised changes or modifications to this equipment are permitted. Note: Complies with ACA and NZ TELECOM standard AS/NZS3548 regarding emission of electromagnetic interference.
  • Page 8: Important Notice For New Zealand Users

    IMPORTANT NOTICE FOR NEW ZEALAND USERS Please note: The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
  • Page 9: Table Of Contents

    Table of Contents Installation Unpacking Checklist ........9 A Look at the Operation Panel .
  • Page 10 Special Functions Caller ID ..........69 Distinctive Ring .
  • Page 11: Installation

    Installation Unpacking Checklist Before setting up, If any are missing, make sure you have contact your dealer all of the following or retailer. items. Original Paper tray document extension support Rapid key Handset labels Operation manual Handset lead Telephone line cord Gears (4) Imaging Imaging film...
  • Page 12: A Look At The Operation Panel

    A Look at the Operation Panel A Look at the Operation Panel TEL FAX A.M. TEL/FAX SPEED RECEPTION VOLUME DIAL MODE DOWN RESOLUTION FUNCTION REDIAL HOLD/ PQRS WXYZ COPY/HELP SEARCH STOP SPEAKER 08/POLL START/MEMORY 10 11 SPEED DIAL key Press this key to dial a 2-digit Speed Dial number. REDIAL key Press this key to automatically redial the last number dialled.
  • Page 13 A Look at the Operation Panel VOLUME keys Press these keys to adjust the volume of the speaker when the SPEAKER key has been pressed, or the volume of the ringer at all other times. FUNCTION key Press this key to select various special functions. Panel release Grasp this finger hold and pull toward you to open the operation panel.
  • Page 14: Connections

    Connections Connections Points to keep in mind when setting up Do not place the machine in Do not place the machine near direct sunlight. heaters or air conditioners. Keep dust away from the Keep the area around the machine. machine clear. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper...
  • Page 15 Connections Handset Connect the handset as shown and place it on the handset rest. The ends of the handset lead are identical, so they will go into either socket. Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine! Use the handset to...
  • Page 16 Connections Power lead Plug the power lead into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet. Caution: When disconnecting the fax, unplug the telephone line cord before unplugging the power lead. Caution: The mains outlet (socket outlet) should be installed near the equipment and be easily accessable.
  • Page 17: Telephone Line Cord

    Connections Telephone line cord Insert one end of the telephone line cord into the adapter. Insert the other end of the line cord into the socket on the back of the fax marked TEL. LINE. Plug the adapter into the telephone socket on the wall. For Australia For New Zealand Be sure to insert the...
  • Page 18 Connections Trays Attach the paper tray extension. Pull the paper release plate forward. Insert the paper tray extension horizontally into the notches in the paper tray. Rotate the paper tray extension up until it snaps into place. Attach the original document support. Note: The original document support has a top side and a...
  • Page 19 Connections Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET socket on the fax. To connect an answering machine to your fax, see Chapter 6, Answering Machine Connection. Remove the seal covering the TEL. SET socket.
  • Page 20: Loading The Imaging Film

    The print head in the fax applies heat to the imaging film to transfer ink to the paper. Follow the steps below to load or replace the film. When replacing the The initial starter roll film, use a roll of Sharp of imaging film FO-3CR imaging film. included with your...
  • Page 21 Loading the Imaging Film If you are installing the imaging film for the first time, go to Step 6. Remove the imaging film cartridge from the print compartment (grasp the handle at the front of the cartridge) and turn it over. Remove the used film from the cartridge.
  • Page 22 Loading the Imaging Film Remove the new roll of imaging film from its packaging. Do not yet remove the band that holds the rolls together. Insert the large gear into the green end of the empty spool. Make sure the two protrusions on the large gear fit firmly into the slots in the end of the spool.
  • Page 23 Loading the Imaging Film Insert the large gear into the large holder on the imaging film cartridge (make sure it clicks into place), and then insert the small gear on the other end of the spool into its holder. Cut the band that holds the two spools together. Unroll the film slightly and insert the small gears into their holders.
  • Page 24 Loading the Printing Paper. Display shows: FUNCTION INITIALIZE FILM START/MEMORY When to replace the imaging film Replace the imaging film when the display shows: FILM END Use the following imaging film, which is available from your dealer or retailer: Sharp FO-3CR Imaging Film...
  • Page 25: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load A4 size paper in the paper tray. The maximum number of sheets is: 60 for paper from 60 to 75 g/m 50 for paper from 75 to 90 g/m Fan the paper, and then tap the edge against a flat surface to even the stack.
  • Page 26 Loading Printing Paper Push the paper release plate back down. If the paper release plate is not pushed down, paper feed errors will result. Note: When receiving faxes or copying documents, do not allow a large number of pages to accumulate in the output tray. This may obstruct the outlet and cause paper jams.
  • Page 27: Entering Your Name And Fax Number

    Entering Your Name and Number Entering Your Name and Fax Number Once you enter this Before you can begin using information, it will your fax, you need to enter automatically appear your name and the at the top of each fax telephone number of your page you send.
  • Page 28 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. SPEAKER Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7...
  • Page 29 Entering Your Name and Number SPACE = SPEED DIAL Press this key to delete the letter highlighted by the cursor. REDIAL Press this key to change case. HOLD/ WXYZ PQRS SEARCH Press this key to move the cursor to the left. SYMBOLS SPEAKER Press this key to move...
  • Page 30: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and reports, and are printed at the top of every page you fax. 3 key FUNCTION key START/MEMORY STOP key Note: The imaging film and printing paper must be loaded before the date and time can be set.
  • Page 31 Setting the Date and Time Press the START/MEMORY key. START/MEMORY The currently set date will appear in the display. Enter a two-digit number for the day ("01" to "31"). To correct a mistake, press the SPEED DIAL key to move the cursor back to the mistake, and then enter the correct number.
  • Page 32 Setting the Date and Time Press the START/MEMORY key to start the clock. START/MEMORY The display will show: STORE JUNK # Press the STOP key to return to the date and time display. STOP...
  • Page 33: Selecting The Reception Mode

    Selecting the Reception Mode Selecting the Reception Mode Your fax machine has four modes for receiving incoming calls and faxes: TEL mode: This mode is the most convenient for receiving phone calls. Faxes can also be received; however, all calls must first be answered by picking up the fax’s handset or an extension phone connected to the same line.
  • Page 34: Setting The Reception Mode

    Selecting the Reception Mode Setting the reception mode Press the RECEPTION MODE key until the arrow in the display points to the desired mode. RECEPTION MODE key 14 FEB 10:30 TEL/FAX A.M. 14 FEB 10:30 RECEPTION TEL/FAX A.M. MODE 14 FEB 10:30 TEL/FAX A.M.
  • Page 35: Volume Adjustment

    Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using the UP and DOWN keys. DOWN key UP key Speaker Press the SPEAKER key. SPEAKER Press the UP or DOWN key. Display: SPEAKER: HIGH DOWN SPEAKER: MIDDLE SPEAKER: LOW When the display shows the desired...
  • Page 36 Volume Adjustment Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been pressed and the handset is not lifted.) Display: RINGER: HIGH DOWN RINGER: MIDDLE RINGER: LOW The ringer will ring once at the selected level, then the date and time will reappear in the display.
  • Page 37: Sending Documents

    Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: 216 mm Maximum Minimum...
  • Page 38 Transmittable Documents Note: Letters or graphics on the edges of a document will not be scanned. 5 mm Letters in the shaded area will not be scanned. 4 mm 4 mm 5 mm Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink.
  • Page 39: Loading The Document

    Loading the Document Loading the Document Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 10 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 40 Loading the Document Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel. Important: Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. Open the operation panel by grasping the finger hold and pulling up.
  • Page 41: Resolution And Contrast

    Resolution and Contrast Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. You must adjust the The default resolution settings each time setting is STANDARD you don’t want to use and the default the default settings.
  • Page 42 Resolution and Contrast Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. Press the RESOLUTION key one or RESOLUTION more times until the desired resolution and contrast settings appear in the display. The first time you move through the list of resolution settings, the contrast setting AUTO will appear Display:...
  • Page 43: Sending A Fax By Normal Dialling

    Sending a Fax by Normal Dialing Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax.
  • Page 44 Sending a Fax by Normal Dialing Wait for the connection. Depending on the setting of the receiving machine, Beep you will either hear a facsimile reception tone or the other person will answer. If the other party answers, (lift the handset if the SPEAKER key was pressed) ask them to press their START key.
  • Page 45: Sending A Fax By Automatic Dialling

    Sending a Fax by Automatic Dialing Sending a Fax by Automatic Dialling You can dial a fax or telephone number by simply pressing a Rapid Key, or by pressing the SPEED DIAL key and entering a two-digit number. To use Automatic Dialling, you must first store the full fax or telephone number in your fax machine.
  • Page 46 Sending a Fax by Automatic Dialing Storing fax and telephone numbers for Automatic Dialling Press these keys: FUNCTION The display will show: FAX/TEL # MODE Press 1 to select SET. The display will show: FAX/TEL # SET ENTER SPEED # Enter a two-digit Speed Dial number by pressing the number keys (01 to 08 for Rapid Key Dialling, 09 to 88 for Speed Dialling).
  • Page 47 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. SPEAKER Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 SPACE = Press the START/MEMORY key. START/MEMORY Return to Step 3 to store another number, or press STOP to exit.
  • Page 48: Number Keys

    Sending a Fax by Automatic Dialing Clearing numbers FUNCTION Press these keys: The display will show: FAX/TEL # MODE Press 2 to select CLEAR. Enter the Speed Dial number that you want to clear by pressing the number keys. (Example) Press the START/MEMORY key.
  • Page 49: Rapid Key Dialling

    Sending a Fax by Automatic Dialing Rapid Key Dialling If the number you want to dial has been stored for Automatic Dialling as a Speed Dial number from 01 to 08, you can dial it by pressing the corresponding Rapid Key. Load the document(s).
  • Page 50: Speed Dialling

    Sending a Fax by Automatic Dialing Speed Dialling Speed Dialling can be used to dial any number that has been stored for Automatic Dialling. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.
  • Page 51 Sending a Fax by Automatic Dialing Direct Keypad Dialling You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialling. You can use this method to dial a full number when you don’t need to speak to the other party before faxing.
  • Page 52 Sending a Fax by Automatic Dialing Using the HOLD/SEARCH key If you don’t remember the Rapid Key or Speed Dial number in which you have stored a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing the START/MEMORY key.
  • Page 53 Sending a Fax by Automatic Dialing Press the # key or the key to scroll through the names (numbers if you pressed 0). Stop when the desired name appears in the display. If no names have been stored that begin with the entered letter, you will scroll from the next name, in alphabetical order, in the list.
  • Page 54: Receiving Documents

    Receiving Documents Using TEL/FAX Mode Press the RECEPTION MODE key until the arrow in the display points to TEL/FAX. RECEPTION MODE TEL/FAX A.M. When the reception mode is set to TEL/FAX, your fax automatically answers all calls on 2 rings. After answering, your fax monitors the line for about 5 seconds to see if a fax tone is being sent.
  • Page 55: Using Fax Mode

    Receiving Documents Using FAX Mode Press the RECEPTION MODE key until the arrow in the display points to FAX. RECEPTION MODE A.M. TEL/FAX When the reception mode is set to FAX, the machine will automatically answer all calls on 2 rings and receive incoming faxes. 2 rings Fax reception You can change the number of rings on which the machine...
  • Page 56: Using A.m. Mode

    Receiving Documents Using A.M. Mode Press the RECEPTION MODE key until the arrow in the display points to A.M. RECEPTION MODE TEL/FAX A.M. In A.M. mode, your fax will automatically receive voice and fax messages if you have connected an answering machine to the fax machine.
  • Page 57: Using Tel Mode

    Receiving Documents Using TEL Mode Press the RECEPTION MODE key until the arrow in the display points to TEL. RECEPTION MODE A.M. TEL/FAX When the reception mode is set to TEL, you must answer all calls using the fax machine’s handset or an extension phone connected to the same line.
  • Page 58 Receiving Documents If the other party first talks and then wants to send a fax, press the START/MEMORY key after speaking (press your START/MEMORY key before the sender presses their Start key). Make sure that the display shows RECEIVING, then replace the handset.
  • Page 59 Receiving Documents Comments: Your fax will not accept the signal to begin reception (5 ) if a document is loaded in its feeder. If you have set Option Setting 12 to NO and hear a fax tone when you answer the extension phone, you must press 5, , and if you are on a tone dial...
  • Page 60 Receiving Documents Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
  • Page 61: Substitute Reception To Memory

    Receiving Documents Press the STOP key. STOP Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with OUT OF PAPER, FILM END, or PAPER JAMMED.
  • Page 62: Making Copies

    Making Copies Your fax can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down. (Maximum of 10 pages.) The display will show: READY TO SEND Set the resolution and/or contrast if...
  • Page 63 Making Copies Press 1 (MULTI COPY) if you do not SORT MULTI want the copies sorted. Press 2 (SORT COPY) if you want the copies sorted. Example of three Originals copies each of three originals Not sorted Sorted (MULTI COPY) (SORT COPY) The display will show: ENTER # (01-99)
  • Page 64 Making Copies Note: If you place a large number of originals in the feeder, the memory may become full before all of them can be scanned (MEMORY IS FULL will appear in the display). If this happens, press the START/MEMORY key to copy the originals which have been scanned, and then repeat the copy procedure for the remaining originals, including the original which was being scanned when the memory became full.
  • Page 65: Making Telephone Calls

    Making Telephone Calls Your fax can be used like a regular telephone to make and receive voice calls. To make or receive a phone call, the power must be on. Pick up the handset or press the SPEAKER key. Listen for the dial SPEAKER tone.
  • Page 66: Chain Dialling

    Making Telephone Calls Comments: While the handset of the fax is lifted (off hook), an extension phone connected directly to the fax cannot be used to speak with the other party. The fax may interrupt a voice call received on an extension phone if the reception mode is set to A.M.
  • Page 67 Making Telephone Calls Hold You can put the other party on hold during a conversation by pressing the HOLD/SEARCH key. When this is done, they cannot hear you. You can put the handset back in the cradle without breaking the connection.
  • Page 68: Answering Machine Connection

    Answering Machine Connection Connecting an Answering Machine If desired, you can connect an answering machine to your fax machine’s TEL. SET socket. This will allow you to receive both voice messages and faxes when you are out. Remove the seal covering the TEL. SET socket. Connect the answering machine’s telephone line socket to the TEL.
  • Page 69 Activating the Answering Machine Hookup Note: When FaxAbility or Fax Duet (distinctive ring) is used, the answering machine may be connected to any extension of the same line. Important: In New Zealand, not all standard telephones and answering machines will respond to incoming ringing when connected to the extension socket of the equipment.
  • Page 70: Activating The Answering Machine Connection

    Activating the Answering Machine Hookup Activating the Answering Machine Connection Before you go out, activate the answering machine connection as follows: Set the reception mode to A.M.. RECEPTION MODE A.M. TEL/FAX Set your answering machine to auto answer. Your answering machine must be set to answer on a maximum of two rings.
  • Page 71: Special Functions

    Special Functions Caller ID If you subscribe to a caller identification service from your telephone company, you can set your fax to display the name and number of the caller while the fax rings. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
  • Page 72 Caller ID Press 1 if you are in Australia or 2 if New Zealand Australia you are in New Zealand. The display will show: COVER SHEET Press the STOP key to return to the STOP date and time display. How Caller ID operates When you receive a call, the name and/or phone number of the caller will alternately appear in the display, beginning just before the second ring.
  • Page 73 Caller ID OUT OF AREA The call was made from an area which does not have a caller identification service, or the caller’s service is not compatible with that of your local phone company. WITHHELD Caller information was not provided by the telephone company at the caller’s request.
  • Page 74: Priority Call

    Caller ID If you want to dial one of the numbers in the list, scroll through the list until the number appears in the display. If you want to send a fax, load the document and then press the START/MEMORY key. START/MEMORY If you want to make a voice call, pick up the handset or press the...
  • Page 75 Caller ID Press the keys shown at right. FUNCTION PRIORITY CALL # will appear in the display. Press 1 to enter a number, or 2 to clear a number. (If you pressed 2, go to Step Enter the phone number, including the area code, by pressing the number keys (max.
  • Page 76: Distinctive Ring

    Distinctive Ring Distinctive Ring If you subscribe to a distinctive ring service from your telephone company, you will need to turn on the distinctive ring function. When this is done, your fax machine will signal voice calls by the normal ring pattern, and fax transmissions by a special ring pattern.
  • Page 77 Distinctive Ring Press 1 (YES) to turn on distinctive ring, or 2 (NO) to turn it off. The display will show: FAX SIGNAL RX Press the STOP key. STOP Set the reception mode to FAX. RECEPTION MODE A.M. TEL/FAX...
  • Page 78: Broadcasting

    Broadcasting Broadcasting This function allows you to send the same document to as many as 20 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location. You can only use Rapid Keys or Speed Dial numbers to dial the numbers of the receiving machines.
  • Page 79 Broadcasting Press the START/MEMORY key. Transmission will begin. A Transaction Report is START/MEMORY automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code.
  • Page 80: Cover Sheet

    Cover Sheet Cover Sheet You can have the fax generate a cover sheet and send it as the last page of each of your fax transmissions. You can select a message. For the recipient’s name to appear, you must dial using a Speed Dial or Rapid Key number with the name programmed.
  • Page 81 Cover Sheet Press 1 (YES) to turn on the cover sheet function, or 2 (NO) to turn it off. The display will show: AUTO PRINT OUT Press the STOP key to return to the STOP date and time display. Selecting a header message (optional) When the cover sheet function is turned on, you can also select a message which will appear as a header at the top of the cover sheet.
  • Page 82 Cover Sheet Select a message by entering a number from 1 to 4: 1: URGENT (Example) 2: IMPORTANT 3: CONFIDENTIAL 4: PLS. DISTRIBUTE Dial the receiving machine and transmit the document. Note: To cancel a cover sheet header setting, press the STOP key or remove the document from the feeder.
  • Page 83: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
  • Page 84 Batch Page Numbering Comments: If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key. If the number of pages actually transmitted does not coincide with the batch number entered, the alarm will sound and PAGE COUNT ERROR will appear in the display.
  • Page 85: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 13 to YES as explained in Chapter 8, and then enter the fax numbers from which you do not want to receive faxes as shown below.
  • Page 86 Blocking Reception of Unwanted Faxes Enter the full number you want to block (max. of 20 digits). (Example) Press the START/MEMORY key. START/MEMORY Return to Step 3 to enter (or clear) STOP another number, or press STOP to exit. Step 3 or...
  • Page 87: Sending Documents From Memory

    Sending Documents From Memory Sending Documents From Memory With this function, the original document is scanned immediately, stored in memory, and then transmitted once the connection to the receiving machine is made. This is convenient when transmitting to places where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 88 Sending Documents From Memory Enter the number of the receiving machine using one of the following methods: Press a Rapid Key. (Example) Press the SPEED DIAL key and enter a Speed Dial number. Enter a full telephone number by pressing the number keys. Press the START/MEMORY key if you entered a Speed Dial number or a full number.
  • Page 89: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.
  • Page 90 Polling (Requesting a Fax Transmission) Being polled (polling standby) To let another fax machine poll your machine, simply set the reception mode to FAX, and load the document(s) to be sent. Transmission will take place when the other fax machine calls your machine and activates polling.
  • Page 91 Polling (Requesting a Fax Transmission) Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine’s list of permitted numbers. Press the keys shown at right. FUNCTION ENTRY MODE will appear in the display.
  • Page 92: Timer Operations

    Timer Operations Timer Operations The Timer function allows you to set a transmission and/or polling operation to be performed automatically at a time you specify. One transmission operation and one polling operation can be set at the same time, and the times they will be performed can be specified up to 24 hours in advance.
  • Page 93 Timer Operations Enter the Speed Dial number of the receiving fax machine. If this is a polling operation, go to (Example) Step 9. Press the START/MEMORY key. START/MEMORY Adjust the resolution and/or contrast if RESOLUTION desired (skip to the next step if you don’t want to change settings).
  • Page 94: Option Settings

    Option Settings The option settings let you customise your fax to better suit your needs. An initial setting has been made for each option at the factory. You can change a setting by following the steps described for each option below. FUNCTION First press FUNCTION and 4 , then press # or...
  • Page 95 Option Settings Setting 2: NUMBER OF RINGS TO ANSWER This sets the number of rings the fax machine waits before answering an incoming call in FAX and TEL/FAX reception modes. Enter any number from 2 to 4. Initial setting: 2 until FUNCTION display...
  • Page 96 Option Settings Setting 4: TEL/FAX REMOTE NUMBER (TRANSFER CODE) If you hear a fax tone when you answer a call on a tone dial extension phone connected to the same line as the fax, you can make the fax begin reception by pressing 5, , and on the phone.
  • Page 97 Option Settings Setting 6: TRANSACTION REPORT PRINT SELECT This sets the condition for printing out a Transaction Report. Enter a number from 1 to 5 as follows: 1 (ALWAYS PRINT): A report will be printed after each transmission, reception, or error. 2 (ERR/TIMER/MEM): A report will be printed after an error, timer operation, or memory operation.
  • Page 98 Option Settings Setting 8: PSEUDO RINGING DURATION This sets the duration of pseudo ringing in TEL/FAX reception mode. Press 1 for 15 seconds or 2 for 30 seconds. Initial setting: 1 until FUNCTION Press PSEUDO RING DUR. display shows: STOP QUIET DETECT TM.
  • Page 99 Option Settings Setting 11: DISTINCTIVE RING If you subscribe to a distinctive ring service from your telephone company, press 1 to have your fax signal voice calls and fax transmissions by different ring patterns. Press 2 to turn the function off. (This setting is described in more detail in Distinctive Ring in Chapter Initial setting: 2 until...
  • Page 100 Option Settings Setting 14: POLLING Press 1 if you want to use Rapid Key 08/POLL as a polling key. Press 2 if you want to use it as a regular Rapid Key. Initial setting: 2 until FUNCTION Press POLLING display shows: STOP CALLER-ID...
  • Page 101 Option Settings Setting 16: AUTO COVER SHEET Press 1 (YES) to have the fax automatically generate a cover sheet and send it as the last page of each transmission. Press 2 (NO) to turn the function off. Initial setting: 2 until FUNCTION Press...
  • Page 102: Printing Reports And Lists

    Printing Reports and Lists You can print out lists showing settings and information entered in the fax. You can also have the fax automatically print out a report on transactions after they are made. The lists and the report are described below.
  • Page 103 Printing Reports and Lists If Option Setting 17 (Auto Print Out) is set to YES, a report will be automatically printed out whenever information on 30 operations has accumulated. (A report can still be printed on demand at any time.) All information is erased after a report is printed out.
  • Page 104: Timer List

    Printing Reports and Lists COM.E-0 to COM.E-7 - A telephone line error prevented the transaction. See Line Error in Chapter 11. CANCEL - Transmission was cancelled because the STOP key was pressed, no document was in the feeder, or the other machine requested transmission using a function which your fax does not have.
  • Page 105: Passcode List

    Printing Reports and Lists Passcode List This list shows settings made for polling security, your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
  • Page 106 Printing Reports and Lists Anti Junk Number List This list shows the numbers that are blocked by the Anti Junk function. Caller ID List This list shows information about your most recent calls (maximum of 20 calls). (This list is only available if you are using the Caller ID function.)
  • Page 107: Print Setup List

    Printing Reports and Lists Print Setup List This list shows the current status of the printing settings accessed by pressing the FUNCTION key and the 6 key. Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result.
  • Page 108: Maintenance

    Maintenance Fax print head Clean the printing head frequently to assure optimum printing performance. First unplug the telephone line, then unplug the power cord. For Australia For New Zealand Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 109 Maintenance Take the imaging film cartridge out of the print compartment and place it on a sheet of paper. Wipe the print head and roller with isopropyl alcohol. Roller Print head Caution! Do not use benzene or thinner. Avoid touching the print head with hard objects.
  • Page 110 Maintenance Place the imaging film cartridge back in the print compartment. Close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Reinsert the paper in the paper tray and push the paper release plate back down.
  • Page 111 Maintenance Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel (grasp the finger hold and pull up), and wipe the scanning glass and rollers with a soft cloth.
  • Page 112: Troubleshooting

    Troubleshooting Problems and Solutions Answering machine connection Problem Check and remedy The answering machine Make sure your fax machine’s reception mode is connection does not operate set to A.M. properly. Make sure your fax machine’s TEL. LINE socket is connected to the wall socket. Make sure your fax machine’s TEL.
  • Page 113: Line Error

    Problems and Solutions Line error Problem Check and remedy LINE ERROR appears in Try the transaction again. If the error persists, the display and/or a check the following: transaction report is printed out with COM. E- and a number from 0 to 1, 2, 3, 4, 5, 6, or 7 in the NOTE column.
  • Page 114: Reception And Copying Problems

    TEL. SET socket. If the receiving machine is in manual mode with no attendant, reception will not be possible. If the receiving machine is not a Sharp model, make sure it is G3 compatible. Check the display for error messages.
  • Page 115 Problems and Solutions It is important to select a paper that is appropriate for the thermal transfer printer in your fax. We recommend using laser quality General print quality is poor. paper that has a very smooth finish. Copier paper will work, but it sometimes tends to yield a lighter print quality.
  • Page 116: General Problems

    Bell Tinkle detectors will give rise to bell tinkle or noise and (New Zealand) may cause false tripping of the ring detector. Should such a problem occur, contact your authorised Sharp Service Centre for information.
  • Page 117: Messages And Signals

    Display Messages Messages and Signals Display messages Note: If you have turned on the Caller ID function, see Caller ID in Chapter 7 for display messages related to Caller ID. The paper size setting is incorrect. Change the paper CHECK PAPER SIZE size setting as described in Loading the Paper in Chapter 1.
  • Page 118 Display Messages The memory is full. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible MEMORY IS FULL (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitue Reception to Memory in Chapter 3).
  • Page 119: Audible Signals

    Display Messages The HOLD/SEARCH key has been pressed. Press # or to search for an automatic dialling number, or SEARCH DIAL press STOP to return to the data and time display. (See Using the HOLD/SEARCH key in Sending a Fax by Automatic Dialling in Chapter 2.) TOTAL PAGE(S) 01 Number of pages transmitted, received, or copied.
  • Page 120: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key. If it doesn’t feed out, remove it as follows: Important: Do not try to remove a document without opening the operation...
  • Page 121 Clearing Paper Jams Clearing jammed printing paper Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 122 Clearing Paper Jams Close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Reinsert the paper in the paper tray and push the paper release plate back down.
  • Page 123: Quick Reference Guide

    QUICK REFERENCE GUIDE ENTERING YOUR NAME AND INSTALLATION NUMBER Note: Imaging film and paper must be loaded to perform the following operation. FUNCTION 1. Press: Display shows: OWN NUMBER SET T E L S E T T E L L I N 2.
  • Page 124 SENDING DOCUMENTS SETTING THE DATE AND TIME Note: Imaging film and paper must be loaded to Place your document perform the following operation. (up to 10 pages) face down in the document Press: FUNCTION feeder. Normal Dialling Display shows: DATE & TIME SET SPEAKER 1.
  • Page 125: Index

    Index Direct Keypad Dialling, 49 Display, 10 Activity Report, 100 Display messages, 115 Automatic printing, 99 Distinctive Ring, 74 A.M. reception mode, 31, 54 Document feeder, 37 Answering machine connection Document guides, 37 Activating, 68 Document restrictions, 36 Connecting, 66 Document rollers, 109 Fax Reception When A.M.
  • Page 126 Index Setting, 32 TEL mode, 31, 55 Letters, entering, 26 TEL/FAX mode, 31, 52 Line error, 111 Reception mode key, 10, 32 Loading printing paper, 23 Reception Ratio setting, 58 Loading the document, 37 Redial key, 10, 42, 64 Redialling, 51, 64 Remote Reception Select, 94 Memory Removing original document, 38...
  • Page 127 Index Volume keys, 11, 33...
  • Page 131 SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED. Cnr Mahunga Drive & Hastie Ave. Mangere Bridge, Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND (TINSE3868XHZZ)

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