Customer Assistance Information - Saturn 2010 AURA Hybrid Owner's Manual

Section 8
Customer Assistance and Information ...............8-2
Customer Satisfaction Procedure ......................8-2
Online Owner Center ......................................8-5
Customer Assistance for Text Telephone
(TTY) Users ...............................................8-6
Customer Assistance Offices ............................8-6
GM Mobility Reimbursement Program ................8-6
Roadside Assistance Program ..........................8-7
Scheduling Service Appointments .....................8-9
Courtesy Transportation Program ......................8-9
Collision Damage Repair ................................8-11
Customer Assistance Information
Reporting Safety Defects ................................8-14
Vehicle Data Recording and Privacy ................8-16
Reporting Safety Defects to the
United States Government ..........................8-14
Reporting Safety Defects to the
Canadian Government ................................8-14
Reporting Safety Defects to Saturn ..................8-15
Service Publications Ordering Information .........8-15
Event Data Recorders ...................................8-17
Navigation System ........................................8-17
Radio Frequency Identification (RFID) ..............8-18
Radio Frequency Statement ...........................8-18
8-1