Troubleshooting - iHome IP43 IP43 User Manual

Symptom
iP43 does not turn on AC adaptor isn't plugged into a working wall
socket or not plugged into the power supply
jack on back of the unit
iP43 doesn't respond
iP43 requires a reset
iPhone/iPod is not docked properly
Battery Low icon Batteries are weak
always flashing
Batteries were not installed properly
iPhone/iPod does iPhone/iPod is not docked properly
not respond to the
unit/iPod is playing
Your iPhone/iPod software is too old
but no sound comes
out
iPhone/iPod is locked up/plays but no
sound comes out
Using 1
Shuffle or other devices.
iP43/iPhone/iPod The iP43 is reacting to external interference
performance is erratic
Volume is set too low on iP43
No sound from iP43
iPhone/iPod iPhone/iPod is not docked properly
didn't
charge up
iPhone/iPod is locked up/ frozen
iPhone/iPod battery has problem

Troubleshooting

Possible Problem
st nd
or 2 generation iPod, iPod
Plug the AC adaptor into a working wall socket and plug the
connector into the supply jack on the unit
If unit is plugged in and doesn't respond, try resetting the unit by
following these steps:
a) remove iPhone/iPod from dock
b) unplug unit from power source
c) remove back up batteries
d) wait a few minutes, then resume use
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Replace with new batteries
Check to make sure the polarity ( + and – ends) matches the
diagram in the battery compartment
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Upgrade software on your iPhone/iPod via iTunes on your
computer
Check the volume setting. Make sure your iPhone/iPod is working
properly before docking into the unit. Please refer to your iPhone/iPod
manual for details. See above for software upgrade information.
You may need to reset your iPhone/iPod. Refer to your iPhone or
iPod user guide for details on how to perform a reset.
iP43 cannot control those iPod models or other devices.
Move unit away from potential sources of external interference such
as computers, modems, wireless devices (routers) or fluorescent
light.
Make sure volume is turned up
Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Please make sure your iPhone/iPod is working properly before
docking into the unit. Please refer to your iPhone/iPod manual for
details.
10
Solution